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Regional Manager position acts as link between KellyDeli back office, retail partners and points of sales, responsible for managing and developing portfolio of points of sales to ensure operational excellence throughout network, targeted on driving like-for-like sales performance and building strong relationships with both franchise partners and retail stores.
Job Responsibility:
Manage and develop portfolio of points of sales
Ensure operational excellence throughout network
Drive like-for-like sales performance
Build relationships with franchise partners and retail stores
Analyze stats and figures
Identify weak areas and opportunities
Guarantee performance delivery of points of sale
Coach franchise partners for cost-efficiency and profitability
Implement company policy and standards
Ensure clear communication between head office and outlets
Ensure customer satisfaction
Manage retailer relationships and contract renewals
Monitor retail sector developments and competitors
Drive sales revenues through KPI management
Conduct retailer business reviews
Represent brand at local level
Maintain brand consistency
Manage franchise partner relationships through regular visits and coaching
Conduct franchise partner business reviews
Ensure contract compliance
Onboard new franchise partners
Conduct store visits and quality checks
Ensure marketing campaign implementation
Maintain company standards
Requirements:
Act as link between KellyDeli back office, retail partners and points of sales
Manage and develop portfolio of points of sales
Drive like-for-like sales performance
Build strong relationships with franchise partners and retail stores
Analyze stats and figures
Identify weak areas and opportunities for growth
Guarantee performance delivery of individual points of sale
Coach and support franchise partners to operate cost-efficiently
Implement company policy, quality standards, marketing initiatives, regulatory and legal procedures
Ensure clear communication between head office and sales outlets
Ensure customer satisfaction
Be key contact for retailer at local/regional level
Responsible for renewal of existing contracts with retailer
Be source of information on new retail concepts and competitors
Drive sales revenues by managing kiosk KPIs
Conduct retailer business reviews
Represent Sushi Daily brand at local level
Work closely with retailers to ensure brand consistency
Visit each franchise partner once a month
Gain trust of franchisees
Coach franchise partners on business optimization
Conduct business reviews with franchise partners
Assure respect of global contract agreement
Complete thorough sign off process of new Franchise Partners
Carry out monthly store visits
Conduct monthly product quality checks
Ensure marketing campaigns deployed correctly
Ensure global company standards are followed
What we offer:
Sushi Allowance
Wellbeing Allowance
Birthday off
25 days annual leave (with national holidays on top)