Regional Manager Job at KellyDeli

Regional Manager

KellyDeli

Location:
Italy

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The aim of a Regional Manager position is to act as the link between the KellyDeli back office, retail partners and our points of sales. This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout the network. Reporting to the Head of Regional Managers, you will be targeted on driving like-for-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within.

Job Responsibility:

Guarantee performance delivery of individual points of sale
Coach and support franchise partners
Implement company policy, quality standards, marketing initiatives, and legal procedures
Ensure clear communication between head office and sales outlets
Ensure customer satisfaction
Be the key contact for the retailer
Responsible for contract renewal
Be a source of information on retail concepts and competitors
Drive sales revenues by managing kiosk KPIs
Ensure product quality and recipe compliance
Control hygiene and uniform rules
Establish pro-active sales activities
Create and implement sales training
Organize sales competitions
Ensure e-learning training completion
Conduct retailer business reviews
Be the brand representative
Visit franchise partners monthly
Record visits
Gain franchisee trust
Coach partners on business optimization
Conduct bi-annual business reviews
Assure contract compliance
Sign off new Franchise Partners
Create operational documentation
Implement action plans from surveys
Carry out monthly store visits
Perform product quality checks
Coach on corrective actions
Check marketing campaign deployment
Ensure company standards are followed
Ensure e-learning module completion

Requirements:

Act as the link between KellyDeli back office, retail partners, and points of sales
Manage and develop a portfolio of points of sales
Drive like-for-like sales performance
Build strong relationships with franchise partners and retail stores
Analyze stats and figures to identify weak areas and growth opportunities
Guarantee performance delivery of individual points of sale
Coach and support franchise partners to operate cost-efficiently and deliver maximum profitability
Implement company policy, quality standards, marketing initiatives, and legal procedures
Ensure clear communication between head office and sales outlets
Ensure customer satisfaction
Be the key contact for the retailer at local and regional level
Be responsible for the renewal of existing contracts with the retailer
Be a source of information on new retail concepts and competitors
Drive sales revenues by detailed management of all kiosk KPIs (L4L performance, range analysis, waste management, etc.)
Ensure product quality and respect of recipes
Control hygiene rules and uniform compliance
Establish pro-active sales activities (tastings, customer interaction)
Create and implement sales training programs
Organize internal sales competitions
Ensure completion of e-learning training
Conduct retailer business reviews
Be the Sushi Daily brand representative at the local level
Visit each franchise partner once a month
Record visits in GEMBA
Gain the trust of franchisees
Coach franchise partners to optimize their business
Conduct bi-annual business reviews with franchise partners
Assure respect of the global contract agreement
Complete thorough sign-off process for new Franchise Partners
Be involved in creating documentation on processes and kiosk operations
Implement actions from Partner Survey Action Plans
Carry out monthly store visits
Perform monthly product quality checks
Coach partners on corrective actions
Check marketing campaign deployment
Ensure global company standards are followed
Ensure completion of Compliance and product e-learning modules

What we offer:

Sushi Allowance
Wellbeing Allowance
Birthday off
25 days annual leave (with national holidays on top)
Late starts & early finish X6 of each
Health Insurance
Care allowance

Additional Information:

Job Posted:
February 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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