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Regional Manager – North - Scotland, Newcastle & Carlisle. We’re looking for a dynamic and experienced Regional Manager to oversee our in Store supermarket café operations across the North East. In this role, you will manage multiple café sites, ensuring outstanding service, operational efficiency, and commercial performance. You will work closely with your team of Unit Managers to deliver high-quality catering experiences that delight customers and drive business results.
Job Responsibility:
Lead, coach, and inspire a team of Unit Managers to deliver exceptional café services within stores
Build and maintain strong relationships with store management, ensuring contract compliance and exceeding expectations
Ensure cafés meet Compass brand standards, with rigorous attention to food quality, health & safety, and regulatory compliance
Monitor café performance, recognize training needs, and support career development within your team
Manage labour and controllable costs across all café sites, maintaining commercial efficiency
Drive profitability through strong commercial awareness, operational excellence, and innovation in café services
Requirements:
2+ years’ experience in a senior multi-site management role, ideally within supermarket cafés or catering operations
Strong track record of leading and motivating operational teams to deliver results
Experience managing P&L responsibilities and driving commercial performance
Skilled in building and maintaining client relationships in a retail or supermarket environment
Experience working to brand standards while delivering excellent customer experiences
Proficient in Microsoft Office (Word, Excel, PowerPoint, Teams)
Able to thrive under pressure, meeting deadlines and operational targets
What we offer:
competitive pay
great perks
unrivalled opportunities for learning and development