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The Regional Manager is a key leadership role responsible for driving sales, profitability and team performance across our Northeast Melbourne store network. This role leads, coaches and supports Store Managers to deliver strong commercial outcomes, consistent operational standards and an engaging customer experience, while embedding company values and building a high-performing culture.
Job Responsibility:
Drive sales, profitability and team performance across our Northeast Melbourne store network
Lead, coach and support Store Managers to deliver strong commercial outcomes, consistent operational standards and an engaging customer experience
Embed company values and build a high-performing culture
Lead our teams to providing an exceptional customer experience
Support and drive our teams to deliver and maintain consistent operational standards
Mentor our store leadership teams to manage team development and performance
Drive and coach our teams to achieve sales KPI’s and deliver growth
Evaluate store performance and identify priorities and / or areas of opportunity on regular rotational visits
Work closely with our head office support teams to ensure our stores have what they need to succeed
Requirements:
Previous multi-site retail management experience in a fast paced / high volume environment
Solid experience in managing, training, motivating and developing teams
Excellent interpersonal skills with an ability to establish and foster effective working relationships
Excellent communication skills (written and verbal)
Strong planning, organisational and problem-solving ability
Strong computer literacy with an ability to analyse reported data to identify opportunities for growth
A positive and professional approach
A passion for homewares and providing exceptional customer service
A flexible approach to working days and hours
A current unrestricted driver’s licence and a reliable vehicle to travel to stores
What we offer:
A competitive salary package
Generous staff discount of 30% on full priced items and an additional 15% off reduced items