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Regional Manager

United Kingdom, West Midlands 52000.00 - 62000.00 GBP / Year · Job Posted March 05, 2026
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Job Description

Regional Manager – Multi‑Site Retail (15+ stores), West Midlands region, £52-62k p.a. + bonus and wide range of great benefits. Jollyes Pets are growing! If you’d like to combine your passion for pets with your career in an award-winning business, this could be your purrrrfect move.

Job Responsibility

  • Leading a network of c15+ stores, driving KPI performance across customer, people, and financial metrics
  • Regular store visits to review performance and store standards, coach teams, and champion operational excellence
  • Communicating key priorities and ensuring your teams understand how they contribute to our mission
  • Delivering regular feedback and reviews, recognising excellence and confidently managing under‑performance
  • Working cross‑functionally to maximise opportunities in our services such as Community Pet Clinic operations and to lead operational input for any new stores opening in your region
  • Using data insights (including Tableau reporting) to create clear, actionable plans for growth
  • Building a strong pipeline of talent with succession plans and proactive recruitment for future needs
  • Creating a positive, supportive environment where colleagues feel valued and stay with us
  • Ensuring full compliance with health & safety, security and incident management across your stores
  • Sharing best practice with your peers in other regions, contributing to a continuous improvement culture

Requirements

  • Proven multi‑site leader with Regional level experience in a comparable sized retail business
  • Can demonstrate business growth and progression in your career to date
  • Passionate about coaching, developing, and empowering others
  • Lead with integrity and make sound business decisions
  • Commercially sharp, analytical, and comfortable turning data into high‑impact actions
  • Confident communicator with strong influencing skills at all levels
  • Highly organised, resilient, and driven to deliver consistent improvement
  • Skilled in P&L management and building high‑performing teams
  • Values‑led - sharing our values of being Wise, Focused, Genuine, Eager, Together
  • A UK driving licence holder with the flexibility to travel daily across your region

What we offer

  • Company bonus scheme of up to £20k p.a., based on achieving objectives
  • Wellbeing & financial perks including iTrent financial wellbeing (with early access to earnings), Retail Trust support, online GP/mental health services, fitness programmes, dentist-on‑demand, enhanced family leave, and discounted David Lloyd gym membership
  • Great colleague rewards such as our ‘Treats’ platform with hundreds of discounts, 30% off Jollyes branded products (20% off others, plus groomer/clinic savings), and extra paid leave for your birthday, wedding and when welcoming a new pet
  • Further benefits on completion of probationary period: (critical illness, life assurance, private medical insurance, enhanced pension)

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