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The Regional Manager will oversee a portfolio of individual business units and will be responsible for leading facility General Managers, Agronomists, Department Heads and their teams to achieve business goals, maximize service levels, and enhance profitability. The Union County portfolio of properties consists of Galloping Hill Golf Course, Ash Brook Golf Course, Shady Rest Golf Course, Warinanco Sports Center, Wheeler Spray Park and Walter E. Ulrich Pool.
Job Responsibility:
Develops and maintains active contact with the Client/Contract Administrator in support of ideal relationships, and account retention
Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice
Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the home office
Conducts weekly staff meetings
Directs the development and administers the execution of operating and financial plans
to include operating revenue and expense budgets
capital expense plans and budgets and marketing plans
Understanding and ensuring compliance with all contractual obligations to clients
Accountable for the performance of the properties within their account portfolio
Provide leadership to the operational teams, in support of company objectives, culture, vision, and standards of excellence
Support the personal and professional development of team members
Act as the liaison between the properties and the resources provided by the Home Office including personnel departments, tools and software, vendors, and the document library
Coordinate with sales and marketing to achieve revenue growth for each venue in the portfolio
Ensure all safety and compliance standards are met at the highest level
Perform various administrative tasks
Requirements:
Minimum 5 years of General Manager experience in the golf and/or hospitality industry
BA/BS degree preferred (concentration in hospitality, finance, business administration and management helpful)
Demonstrated experience with financial analysis, forecasting, capital expenses & budget development, variance analysis, operational analysis, etc.
Demonstrated experience and/or knowledge of facility management and sports/recreation programming
Personal strengths must include ability to see the big picture, ability to identify the important issues, organization skills, attention to detail, adaptability, ability to effectively balance multiple projects concurrently, problem solving skills, resourcefulness, with the ability to get things done under pressure
Understanding of building management systems and property mechanicals preferred
Demonstrated quality written, verbal, and interpersonal communication skills including writing and presenting reports at all levels
Someone approachable, warm, and engaging
A problem solver who likes change and innovation while controlling the big picture
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner, and appearance in all situations
Respond positively and actively to challenge and pressure, always sure of an ability to handle problems and people
Nice to have:
BA/BS degree preferred (concentration in hospitality, finance, business administration and management helpful)
Understanding of building management systems and property mechanicals preferred