Regional Manager Job at KellyDeli (Rome)

Regional Manager

KellyDeli

Location:
Italy , Rome ▼
Veneto
Venezia
Vicenza
Verona

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The aim of a Regional Manager position is to act as the link between the KellyDeli back office, retail partners and our points of sales. This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout the network. Reporting to the Head of Regional Managers, you will be targeted on driving like-for-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within. Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas, and sensing the opportunity for growth and improvement within your allocated region.

Job Responsibility:

Guarantee performance delivery of individual points of sale
Coach and support franchise partners
Implement company policy, quality standards, marketing initiatives, and regulatory/legal procedures
Ensure clear communication between head office and sales outlets
Ensure customer satisfaction
Be the key contact for the retailer
Responsible for contract renewal
Be a source of information on retail concepts and competitors
Drive sales revenues by managing kiosk KPIs
Ensure partners utilize production management techniques
Establish pro-active sales activities
Help create and implement sales training programs
Organize internal sales competitions
Ensure franchise partners complete required training
Conduct retailer business reviews
Be the brand representative
Work to ensure brand consistency
Visit franchise partners monthly
Record visits in GEMBA
Gain trust of franchisees
Coach franchise partners on business optimization
Conduct business reviews with franchise partners
Assure respect of contract agreement
Complete sign-off of new Franchise Partners
Create documentation on processes
Implement actions from Partner Survey Action Plans
Carry out monthly store visits
Perform monthly product quality checks
Coach on corrective actions
Check marketing campaign deployment
Ensure company standards are followed
Ensure completion of Compliance e-learning

Requirements:

Act as the link between KellyDeli back office, retail partners, and points of sales
Manage and develop a portfolio of points of sales to ensure operational excellence
Drive like-for-like sales performance
Build strong relationships with franchise partners and retail stores
Analyze stats and figures to identify weak areas and opportunities for growth
Guarantee performance delivery of individual points of sale
Coach and support franchise partners to operate cost-efficiently and deliver maximum profitability
Implement company policy, quality standards, marketing initiatives, and regulatory/legal procedures
Ensure clear communication between head office and sales outlets
Ensure customer satisfaction
Be the key contact for the retailer at local and regional level
Be responsible for the renewal of existing contracts with the retailer
Be a source of information on new retail concepts and competitors
Drive sales revenues by detailed management of all kiosk KPIs
Ensure partners utilize production management techniques
Establish pro-active sales activities
Help create and implement sales training programs
Organize internal sales competitions
Ensure franchise partners complete required training on e-learning platform
Conduct retailer business reviews
Be the Sushi Daily brand representative at the local level
Work closely with retailers to ensure brand consistency
Visit each franchise partner once a month
Record each visit in GEMBA
Gain the trust of franchisees and ensure their job satisfaction
Coach franchise partners on business optimization
Conduct business reviews with franchise partners
Assure respect of the global contract agreement
Complete thorough sign-off process of new Franchise Partners
Be involved in creating documentation on processes and kiosk operations
Work to implement actions from Partner Survey Action Plans
Carry out monthly store visits
Perform monthly product quality checks
Coach partners on corrective actions
Check marketing campaigns are deployed correctly
Ensure global company standards of performance are followed
Ensure franchise partners complete Compliance and product standards e-learning modules

What we offer:

Sushi Allowance
Wellbeing Allowance
Birthday off
25 days annual leave (with national holidays on top)
Late starts & early finish X6 of each
Health Insurance
Care allowance

Additional Information:

Job Posted:
February 01, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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