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The Regional Manager oversees the end-to-end operations of our proprietary, 1P delivery-only sites across the UAE, spanning both our restaurant (Editions) and retail (HOP) verticals. This is a high-impact leadership role that balances 'boots-on-the-ground' operational rigour with mid-to-long-term strategic decision-making.
Job Responsibility:
Oversee the end-to-end operations of proprietary, 1P delivery-only sites across the UAE
Drive KPIs and supervising compliance with Standard Operating Procedures
Maintain a constant physical presence at sites
Act as the lead for regional regulatory relationships
Manage the operational lines of the P&L
Host and participate in Weekly and Monthly Business Reviews
Recruit, onboard, and mentor a high-performing Area Manager team
Own and champion relationships with host brand partners, site owners, and senior leadership
Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics
Requirements:
Minimum of 3–4 years of F&B, FMCG, or Grocery experience, with a proven track record in Area or Regional Management
Operational Ownership with a 'Total Ownership' mindset
Expert at managing and influencing the P&L with a focus on operational expenditure
Ability to craft concise, insightful narratives for WBR and MBR reports
Data-driven decision-maker with a high comfort level in numbers
The grit to define how your role is best achieved in a fast-paced, evolving environment with high levels of autonomy
Excellent ability to influence senior stakeholders while motivating a multi-national, diverse site-level workforce
Capability to lead complex, cross-functional projects from conception to completion
Nice to have:
Familiarity with navigating inspections and compliance requirements for DM, ADAFSA, and Civil Defence
What we offer:
Support with your visa and work permit process
Paternity and maternity benefits
Excellent learning and development opportunities
Regular social events
Comprehensive medical insurance
Access to Headspace, a meditation and wellbeing app
Access to our Employee Assistance Plan
Life Insurance
25 days annual leave
One day of paid leave per year to volunteer
Flight ticket allowance for expatriate employees
Free Deliveroo Plus
Breakfast, snacks and drinks available in our office
Twice monthly lunch allowance
Some roles may be eligible for share awards
Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support