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Regional Manager, Site Operations - Middle East

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DELIVER

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Location:
United Arab Emirates , Dubai

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Regional Manager oversees the end-to-end operations of our proprietary, 1P delivery-only sites across the UAE, spanning both our restaurant (Editions) and retail (HOP) verticals. This is a high-impact leadership role that balances 'boots-on-the-ground' operational rigour with mid-to-long-term strategic decision-making.

Job Responsibility:

  • Oversee the end-to-end operations of proprietary, 1P delivery-only sites across the UAE
  • Drive KPIs and supervising compliance with Standard Operating Procedures
  • Maintain a constant physical presence at sites
  • Act as the lead for regional regulatory relationships
  • Manage the operational lines of the P&L
  • Host and participate in Weekly and Monthly Business Reviews
  • Recruit, onboard, and mentor a high-performing Area Manager team
  • Own and champion relationships with host brand partners, site owners, and senior leadership
  • Lead projects and pilots aimed at testing the next generation of 1P retail and automated logistics

Requirements:

  • Minimum of 3–4 years of F&B, FMCG, or Grocery experience, with a proven track record in Area or Regional Management
  • Operational Ownership with a 'Total Ownership' mindset
  • Expert at managing and influencing the P&L with a focus on operational expenditure
  • Ability to craft concise, insightful narratives for WBR and MBR reports
  • Data-driven decision-maker with a high comfort level in numbers
  • The grit to define how your role is best achieved in a fast-paced, evolving environment with high levels of autonomy
  • Excellent ability to influence senior stakeholders while motivating a multi-national, diverse site-level workforce
  • Capability to lead complex, cross-functional projects from conception to completion

Nice to have:

Familiarity with navigating inspections and compliance requirements for DM, ADAFSA, and Civil Defence

What we offer:
  • Support with your visa and work permit process
  • Paternity and maternity benefits
  • Excellent learning and development opportunities
  • Regular social events
  • Comprehensive medical insurance
  • Access to Headspace, a meditation and wellbeing app
  • Access to our Employee Assistance Plan
  • Life Insurance
  • 25 days annual leave
  • One day of paid leave per year to volunteer
  • Flight ticket allowance for expatriate employees
  • Free Deliveroo Plus
  • Breakfast, snacks and drinks available in our office
  • Twice monthly lunch allowance
  • Some roles may be eligible for share awards
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support

Additional Information:

Job Posted:
March 18, 2026

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