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The aim of a Regional Manager Portugal is to act as the link between the KellyDeli back office, retail partners and our points of sales. This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout their network. Reporting to the Head of Regional Manager’s, you will be targeted on driving like-for-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within. Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas and sensing the opportunity for growth and improvement within your allocated region. You will cover Lisboa area + South area (Algarve).
Job Responsibility:
Coach and support your region of franchise partners to operate in the most cost-efficient way possible and to deliver maximum profitability for their business
Drive sales revenues by detailed management of all kiosk KPIs
General business updates with retail partner management to define (overall picture, sales, marketing, quality, NPD, company initiative, action plan of the kiosk and retailer issues)
Be the Sushi Daily brand representative at the local level with retailer
Ensure you visit each of your franchise partners once a month, and record each visit in GEMBA
Spend time on your visits coaching our franchise partners on how best to optimise their business and help them create action plans to impact their business performance
Complete thorough sign off process of new Franchise Partners in your region to ensure they are ready and set up for success
Make sure training around store regulation has been followed with success
Be involved in creating clear and defined documentation on processes and kiosk operations to ensure smooth transition of kiosk take overs by new partners
Requirements:
Previous experience in a similar Regional Manager / Area Manager position and having industry experience in Food & Beverage or Food Retail would be a huge advantage
You will be a highly motivated self-starter, a team-player who is able to build great relationships with both colleagues and customers, whilst equally happy to spend periods alone in the field
You have an excellent analysis of situations, you identify problems and propose concrete solutions
You will be a highly organised individual, rigorous in setting up internal procedures and monitoring regulatory obligations
Fluent in both Portugese and English
We require for you to have a driving license for this role