Regional Manager of Patient Experience and Nursing Engagement Job at Crothall Healthcare (REMOTE)

Embedded Transitional Care Manager

The Embedded Transitional Care Manager - RN (TCM-RN) plays a critical role in en...

Location

United States , Indianapolis

Salary:

54095.00 - 116760.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

An active RN license within the state of practice in good standing
willingness to obtain cross-state licensure, as needed
Certified Case Manager (CCM) or equivalent case management certification required, or willingness to obtain within 12 months of hire
2+ years’ experience in transitional nursing, discharge planning, nursing case management, or home health
experience in utilization management preferred
knowledge of Medicare/Medicaid and NCQA regulatory transitions of care criteria
exceptional communication skills and customer service orientation
innovative and independent problem-solving skills
ability to monitor and evaluate opportunities for cost-effective care options with high-quality outcomes
Spanish-speaking preferred but not required

Job Responsibility

Manage patients through transitions of care, either face to face in the facility or telephonically
advocate for the patient throughout the care continuum
identify opportunities for workflow improvements and partnerships
maintain real-time records of patient transitions
engage with physicians, case managers, and hospitalists
coordinate follow-up care, medication reconciliation, and discharge planning
collaborate with internal stakeholders and regional leaders on transitions initiatives
participate in training, documentation, tracking, and quality assurance

What we offer

Mission-focused career
paid vacation and sick time
investment/retirement 401K match options
health insurance, vision, and dental benefits
affordable medical plan options
no-cost programs for health and wellness
tuition assistance
flexible schedules
family leave
dependent care resources

Fulltime

Embedded Transitional Care Manager RN

Oak Street Health takes a team-based approach to providing outstanding patient c...

Location

United States , Rockford

Salary:

66575.00 - 142576.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

An active RN license within the state of practice in good standing
Willingness to obtain cross-state licensure, as needed
Certified Case Manager (CCM) or equivalent case management certification required, or willingness to obtain within 12 months of hire
2+ years’ experience in transitional nursing, discharge planning, nursing case management, or home health
Experience in utilization management preferred
Knowledge of Medicare/Medicaid and NCQA regulatory transitions of care criteria
Exceptional communication skills and customer service orientation
Innovative and independent problem solving skills
Ability to monitor and evaluate opportunities for cost-effective care options with high-quality outcomes
Spanish-speaking preferred but not required

Job Responsibility

Manage patients through transitions of care
Advocate for the patient throughout the care continuum
Identify opportunities for improved program workflows
Maintain real-time and accurate records of patient status
Adhere to CMS, state specific and NCQA compliance criteria
Evaluate patient status post-ED visit or observation stay
Triage to determine appropriate follow up care
Engage directly with inpatient physicians, case managers, medical directors, and hospitalists
Coordinate with the Utilization Management team
Conduct structured clinical assessment to identify post-discharge needs

What we offer

Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Affordable medical plan options
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access

Fulltime

New

Specialty Account Manager, Tavneos

In this vital role you will be representing Tavneos to physicians and healthcare...

Location

United States , Philadelphia

Salary:

149052.00 - 183750.00 USD / Year

Amgen

Expiration Date

March 01, 2026

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
Master’s degree & 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
Associate degree & 10 years of collective account management experience, sales, & commercial experience
Willingness to travel approximately up to 80%, including occasional overnight or weekend travel as needed

Job Responsibility

Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals
Promote Tavneos within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines
Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information
Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers
Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics
Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers
Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization
Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care
Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape
Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Lead Clinical Pharmacist

Lead Clinical Pharmacist position at Thrifty White Pharmacy, a pharmacy chain fu...

Location

United States , Maple Grove

Salary:

50.00 - 72.00 USD / Hour

Thrifty White

Expiration Date

Until further notice

Requirements

B.S. Degree or Pharm.D. in Pharmacy from an accredited educational institution
Three years of experience as a practicing pharmacist
Must be capable of assuming responsibility for evaluating and monitoring drug therapy relative to the total needs/problems of the ambulatory care patient in collaboration with physicians, nurses, and other healthcare professionals
Current Minnesota pharmacist license
Current or willing to obtain North Dakota, Iowa, and/or Wisconsin pharmacist license
Certificate of training for Immunizations
Certification in CPR or BCLS
Working knowledge of third-party pay plans and of various quality measurement entities, such as the Centers for Medicare & Medicaid Services (CMS) and Pharmacy Quality Alliance (PQA)
Excellent customer service and communication skills
Proficient in the English language

Job Responsibility

Supervise a team of pharmacist(s), technician(s) and other support staff in administering and completing clinical services
Perform all duties of a staff pharmacist by conducting direct patient care services
Coordinate and help manage clinical pharmacy patients, programs, and initiatives
Provides a pharmacy atmosphere and excellent customer service to develop and maintain patient and employee loyalty
Welcomes partnership of management to leverage tools, reports, and processes to exceed sales goals
Leads team to meet and exceed financial goals including payroll, sales, and clinical service expectations
Leads team by modeling, coaching, and maintaining high standards in patient service
Leverages Regional Support Pharmacy Manager, Regional Support Pharmacist, and Senior Regional Support Pharmacist for personal and team development
Organizes and directs workflow
Provides professional services to patients by presenting a positive image of leading by example

What we offer

401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

Fulltime

Clinical Site Relationship Manager

TFS HealthScience is a leading mid-sized Contract Research Organization (CRO) de...

Location

United States , Houston; Durham; Gaithersburg; Miami; Washington, D.C.; San Diego; Raleigh

Salary:

Not provided

TFS HealthScience

Expiration Date

Until further notice

Requirements

Bachelor's degree in a relevant field (life sciences, nursing, healthcare management)
Proven experience in clinical research and site relationship management
Excellent communication and interpersonal skills
Proactive problem-solving abilities
Strong organizational and project management skills
Solid understanding of GCP and regulatory requirements

Job Responsibility

Relationship Building: Develop and maintain strong relationships with key personnel at clinical trial sites, including principal investigators, site coordinators, and other site staff
Liaison Role: Serve as a bridge between the sponsor and clinical trial sites, ensuring clear and timely communication of study protocols, updates, and key information
Site Oversight: Conduct Monitoring Oversight Visits and regular site engagement activities to ensure high-quality trial execution
Enrollment Support: Design customized site-level engagement plans to help drive enrollment and support timely patient recruitment
Issue Resolution: Collaborate with CRO CRAs and Medical Science Liaisons to identify, mitigate and resolve site-level challenges
Feasibility Support: Participate in feasibility and site qualification visits, collaborating with CRO representatives
Advocacy Engagement: Represent the sponsor at local and regional patient advocacy or support group meetings when needed
Reporting: Track and report site engagement activities, enrollment status, and performance metrics

Fulltime

System Director, Emergency Services

Kirby Bates Associates has been exclusively retained by Baystate Health to condu...

Location

United States , Springfield

Salary:

Not provided

Kirby Bates Associates

Expiration Date

Until further notice

Requirements

A master’s degree in nursing and eligibility for a Massachusetts RN license
Five years of progressively responsible leadership experience in an emergency setting

Job Responsibility

Lead the nursing team in the Department of Emergency Services at Baystate Medical Center
Provide enterprise-wide coordination, subject-matter leadership, and standard-setting for ED nursing practice across four hospitals
Partner closely with regional CNOs, site ED nurse managers, and ED physician leadership to ensure consistency, reliability, and excellence across all Baystate Emergency Departments
Shape system-wide ED strategy by serving as the enterprise expert on operations, care models, and clinical standards
Drive the development and execution of nursing and organizational strategic priorities, translating them into measurable outcomes
Design and implement policies and programs aligned with the system’s mission and 2030 strategic plan
Lead initiatives to improve quality, safety, patient experience, nurse engagement, and LWBS performance
Serve as the Baystate Health enterprise nursing expert on emergency department operations, clinical standards, workflows, and care models
Directly oversee both adult and pediatric emergency departments at Baystate Medical Center
Partner with a dynamic System Chair of Emergency Medicine

Patient Access Liaison

Join Amgen’s Mission of Serving Patients. At Amgen, if you feel like you’re part...

Location

United States , Jacksonville; Orlando; Miami

Salary:

178336.00 - 201298.00 USD / Year

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of patient services, and/or access and reimbursement, experience
Master's degree and 4 years of patient services, and/or access and reimbursement, experience
Bachelor's degree and 6 years of patient services, and/or access and reimbursement, experience
Scientific background and ability to learn product and disease information
Nursing or other clinical background a plus
Access and reimbursement for buy and bill products
Orphan or Rare disease experience
Familiarity with HIPAA guidelines and FDA requirements
Familiarity with and Adherence to internal and OIG Compliance guidelines a must
Ability to handle difficult patient cases and resolve hurdles

Job Responsibility

Provide logistical, non-medical educational assistance to patients and caregivers as well as office and site of care staff
Educate on next steps required to gain access to therapy
Maintain relationships with patients and families, and by extension physicians and their staff and cross-functional partners to support ongoing compliance with therapy
Work with numerous internal teams to facilitate and improve patient access to insurance, medications, financial support, resources and more
Secure written or electronic patient HIPAA for patients in the assigned geography
Develop relationships with patients and caregivers by engaging via phone, text, email, virtual or in person connections
Assess individual needs of the patient and develop an appropriate education and resource plan of action
Educate the patient on UPLIZNA coverage based on their benefits and the steps needed to gain prior authorization
Provide information on co-pay assistance programs, national foundations, and free drug programs
Provide proactive education to prescribers and sites of care upon patient enrollment on coverage for Horizon rare disease therapies, common prior authorization requirements, and coding and billings requirements

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

Fulltime

Lead Clinical Pharmacy Technician

The Clinical Pharmacy Technician supervises a team of pharmacist(s), technician(...

Location

United States , Maple Grove

Salary:

15.85 - 25.50 USD / Hour

Thrifty White

Expiration Date

Until further notice

Requirements

Graduation from a high school or GED equivalent required
Must be age 18 to work as a technician
Current state certification and/or registration as a Pharmacy Technician (CPhT preferred) or willingness to complete required training and certification
Prefer one year experience in a similar position requiring leadership and clinical services knowledge
Prior community pharmacy experience strongly preferred
Strong communication skills with ability to engage and build rapport with patients and healthcare providers
Detail-oriented with excellent organizational and documentation skills
Comfortable using pharmacy technology platforms, clinical documentation systems, and data reporting tools
Willingness to receive Community Health Worker Training
Ability to read and converse fluently in English

Job Responsibility

Team Leadership: Provides a pharmacy atmosphere and excellent customer service to develop and maintain patient and employee loyalty
Welcomes partnership of management to leverage tools, reports, and processes to exceed sales goals
Leads team to meet and exceed financial goals including payroll, sales, and clinical service expectations
Leads team by modeling, coaching, and maintaining high standards in patient service
Leverages Regional Support Pharmacy Manager, Regional Support Pharmacist, and Senior Regional Support Pharmacist for personal and team development
Organizes and directs workflow
Provides professional services to customers by presenting a positive image of the pharmacy and store while leading by example
Manages pharmacy according to state, federal and company regulations to ensure compliance
Maintains clean, neat, and well-organized pharmacy
Develops and follows up on long term care (LTC) business through immediate communication and attention to the needs of the nursing homes, group homes and assisted living residences

What we offer

401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance

Fulltime

Regional Manager of Patient Experience and Nursing Engagement

Crothall Healthcare

Location:
United States , REMOTE

Category:
Nursing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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