Regional Manager - Netherlands & Belgium Job at KellyDeli (Noord-Brabant)

Requirements

Ideally located in the Netherlands: Noord-Brabant or Limburg Or in Belgium: Antwerp or Limburg
Guarantee performance delivery of individual points of sale in your region
Coach and support your region of franchise partners to operate in the most cost-efficient way possible and to deliver maximum profitability for their business
Implement company policy, quality standards, group marketing initiatives, as well as the regulatory and legal procedures on the region
Ensure information is clearly communicated between KellyDeli head office and sales outlets, give meaning to the objectives and plans commercial / marketing / quality
Ensuring the customer satisfaction of our consumers is key and is at the heart of point of sale actions
Being the key contact for the retailer at local and regional level
Responsible for the renewal of existing contract with the retailer
Be a source of information on new retail concepts, developments in the retail sector and competitors
Be a brand ambassador for KellyDeli, representing the business
To drive sales revenues by detailed management of all kiosk KPIs to include: L4L performance metrics – total revenue
Range / variety analysis and implementation of correct product mix
Waste management to maximize product availability
Track TOP 20 best sellers availability
Production plan usage and product plan compliance
Average transactional value
Marketing campaign participation results >90%
Check the quality of products (Visual and Weight)
Check the respect of the recipes (Weight) to control COGS
Control the hygiene basics rules during your visit
Establish pro-active sales activities in all kiosks within their region such as: 2 tastings per day, plus high levels of customer interaction at all times, and create sales training programme for partners
Organise internal sales competitions to increase partner engagement of sales measurement and activities
Ensure all Franchise partners have completed sales and customer experience and tasting training on the e-learning platform
General business updates with retail partner management to define (overall picture, sales, marketing, quality, NPD, company initiative, action plan of the kiosk and retailer issues)
Conduct one/ two retailer business reviews per year per retailer and create a follow-up action plan
Be the Sushi Daily brand representative at the local level with the retailer
Communicate important updates, performance success, and marketing plans etc
Work closely with our retailers to ensure and protect brand consistency at all levels
Ensure you visit each of your franchise partners once a month
Each visit is recorded in GEMBA
Gain the trust of our franchisees and do your utmost to ensure their job satisfaction
Spend time on your visits, coaching our franchise partners on how best to optimise their business and help them create action plans to impact their business performance
Assure the respect of the global contract agreement at the local level
Meaningful introductions of new partners into retail management to ensure relationships get off to a strong start
Complete a thorough sign-off process of new Franchise Partners in your region to ensure they are ready and set up for success
Make sure training around store regulations has been followed with success
Be involved in creating clear and defined documentation on processes and kiosk operations to ensure smooth transition of kiosk takeovers by new partners
Work with KellyDeli to implement actions from the Partner Survey Action Plans and from the CEO Partner Listening sessions
Conduct one/two business reviews with the franchise partner and create a follow-up action plan

What we offer

Sushi allowance
Monthly Wellbeing allowance
28 Days annual leave + national holidays
Birthday off
Private healthcare

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Regional Manager - Netherlands & Belgium

Requirements

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