Regional Manager Italy Job at KellyDeli (Verona)

Regional Manager Italy

KellyDeli

Location:
Italy , Verona

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The aim of a Regional Manager position is to act as the link between the KellyDeli back office, retail partners and our points of sales. This position is responsible for managing and developing a portfolio of points of sales to ensure operational excellence throughout the network. Reporting to the Head of Regional Managers, you will be targeted on driving like-for-like sales performance as well as building consistently strong relationships with both franchise partners and retail stores that we operate within. Using internal tools and resources, you should have an acute business acumen when it comes to analysing stats and figures, identifying weak areas, and sensing the opportunity for growth and improvement within your allocated region.

Job Responsibility:

Guarantee performance delivery of individual points of sale in your region
Coach and support your region of franchise partners to operate in the most cost-efficient way possible and to deliver maximum profitability for their business
Implement company policy, quality standards, group marketing initiatives, as well as the regulatory and legal procedures on its region
Ensure information is clearly communicated between KellyDeli head office and sales outlets
Ensuring the customer satisfaction
Being the key contact for the retailer at local and regional level
Responsible for the renewal of existing contract with the retailer
Be a source of information on new retail concepts, developments in the retail sector and competitors
Drive sales revenues by detailed management of all kiosk KPIs
Establish pro-active sales activities in all kiosks within their region
Help create and implement comprehensive sales training programs
Organize internal sales competitions
Ensure all Franchise partners have completed sales and customer experience and tasting training
Conduct one/ two retailer business reviews per year per retailer
Be the Sushi Daily brand representative at the local level with retailer
Work closely with our retailers to ensure and protect brand consistency
Ensure you visit each of your franchise partners once a month
Gain the trust of our franchisees
Spend time on your visits coaching our franchise partners
Conduct a business review with your franchise partners twice a year
Assure the respect of the global contract agreement at the local level
Complete thorough sign off process of new Franchise Partners
Carry out monthly store visits to your franchise partners
Monthly product quality checks during each visit
Coach partners on corrective actions where quality may have slipped
Check marketing campaigns are being deployed correctly across your region's kiosks

Requirements:

Guarantee performance delivery of individual points of sale in your region
Coach and support your region of franchise partners to operate in the most cost-efficient way possible and to deliver maximum profitability for their business
Implement company policy, quality standards, group marketing initiatives, as well as the regulatory and legal procedures on its region
Ensure information is clearly communicated between KellyDeli head office and sales outlets
Ensuring the customer satisfaction
Being the key contact for the retailer at local and regional level
Responsible for the renewal of existing contract with the retailer
Be a source of information on new retail concepts, developments in the retail sector and competitors
Drive sales revenues by detailed management of all kiosk KPIs
L4L performance metrics
Range/variety analysis and implementation of correct product mix
Waste management to maximize product availability
Track TOP 20 best sellers availability
Average transactional value
Marketing campaign participation results >90%
Check the quality of product (Visual and Weight)
Check the respect of the recipes (Weight) to control COGS
Ensure that the tasting in place twice a day
Control the hygiene basics rules during your visit
Control that all the partner team is wearing Uniform, gloves and Kmask
Ensuring Partners utilize production management techniques to increase overall revenues
Establish pro-active sales activities in all kiosks within their region such as: 2 tastings per day, plus high levels of customer interaction
Help create and implement comprehensive sales training programs
Organize internal sales competitions
Ensure all Franchise partners have completed sales and customer experience and tasting training on the e-learning platform
General business updates with retail partner management
Conduct one/ two retailer business reviews per year per retailer
Be the Sushi Daily brand representative at the local level with retailer
Work closely with our retailers to ensure and protect brand consistency
Ensure you visit each of your franchise partners once a month
Each visit is recorded in GEMBA
Gain the trust of our franchisees
Spend time on your visits coaching our franchise partners
Conduct a business review with your franchise partners twice a year
Assure the respect of the global contract agreement at the local level
Meaningful introductions of new partners into retail management
Complete thorough sign off process of new Franchise Partners
Make sure training around store regulation has been followed with success
Be involved in creating clear and defined documentation on processes and kiosk operations
Work with KellyDeli to implement actions from the Partner Survey Action Plans and from the CEO Partner Listening sessions
Carry out monthly store visits to your franchise partners
Monthly product quality checks during each visit
Coach partners on corrective actions where quality may have slipped
Check marketing campaigns are being deployed correctly across your region's kiosks
Make sure that our global company standards of performance are followed and implemented
Ensure your franchise partners have completed the Compliance and product and standards elearning modules

What we offer:

Sushi Allowance
Wellbeing Allowance
Birthday off
25 days annual leave (with national holidays on top)
Late starts & early finish X6 of each
Health Insurance
Care allowance

Additional Information:

Job Posted:
April 23, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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