Regional Manager Italy Job at KellyDeli (Milan)

Regional Manager Italy

KellyDeli

Location:
Italy , Milan ▼
Bologna
Parma
Pesaro
Lodi

Category:
-

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The aim of the Regional Manager position is to act as the link between the KellyDeli back office, our retail partners, and our points of sale. This role is responsible for managing and developing a portfolio of kiosks to ensure operational excellence across the network.

Job Responsibility:

Act as the link between the KellyDeli back office, retail partners, and points of sale
Manage and develop a portfolio of kiosks to ensure operational excellence
Driving like‑for‑like sales performance
Building strong and consistent relationships with franchise partners and retail stores
Using internal tools to analyse performance, identify weaknesses, and detect opportunities for growth and improvement in your region
Guarantee the performance delivery of each point of sale in your region
Coach and support franchise partners to operate efficiently and maximise profitability
Implement company policies, quality standards, marketing initiatives, and regulatory/legal procedures
Ensure smooth communication between head office and sales outlets
Make customer satisfaction the priority of all point‑of‑sale actions
Act as the key contact for retailers at local and regional levels
Manage renewal of existing contracts with retailers
Share insights on market trends, new retail concepts, and competitors
Actively manage kiosk KPIs
Ensure production management techniques are used to grow revenues
Deploy proactive sales activities (minimum 2 tastings/day + customer interaction)
Support and implement sales training programmes
Organise internal sales competitions to boost engagement
Ensure franchise partners complete sales, customer experience, and tasting training on the e‑learning platform
Share business updates with retail partners (sales, marketing, quality, NPD, initiatives)
Conduct 1–2 business reviews per retailer each year
Represent Sushi Daily at local level and communicate key updates
Work closely with retailers to protect brand consistency
Visit each franchise partner once per month
Record all visits in GEMBA
Gain partner trust and support their professional satisfaction
Coach partners on business optimisation during visits
Conduct bi‑annual business reviews with follow‑up action plans
Ensure compliance with global contract agreements
Introduce new partners to retail management effectively
Sign‑off new franchise partners to ensure readiness
Ensure training on store regulations has been completed
Support documentation creation for kiosk operations
Implement actions from Partner Survey results & CEO Listening Sessions
Conduct monthly store visits
Carry out monthly product quality checks (food & packaging)
Coach partners on corrective measures where needed
Ensure correct deployment of marketing campaigns (target > 90%)
Ensure global quality and operational standards are respected
Ensure compliance and product/standards training is completed

Requirements:

Act as the link between the KellyDeli back office, retail partners, and points of sale
Manage and develop a portfolio of kiosks
Drive like‑for‑like sales performance
Build strong relationships with franchise partners and retail stores
Use internal tools to analyse performance, identify weaknesses, and detect opportunities
Guarantee the performance delivery of each point of sale
Coach and support franchise partners to operate efficiently and maximise profitability
Implement company policies, quality standards, marketing initiatives, and regulatory/legal procedures
Ensure smooth communication between head office and sales outlets
Make customer satisfaction the priority
Act as the key contact for retailers
Manage renewal of existing contracts with retailers
Share insights on market trends, new retail concepts, and competitors
Actively manage kiosk KPIs (Like‑for‑Like sales, range/variety analysis, waste management, TOP 20 best‑seller availability, average transaction value, marketing campaign participation, product quality checks, recipe compliance, hygiene standards, uniform & PPE compliance)
Ensure production management techniques are used
Deploy proactive sales activities (minimum 2 tastings/day + customer interaction)
Support and implement sales training programmes
Organise internal sales competitions
Ensure franchise partners complete training on e‑learning platform
Share business updates with retail partners
Conduct 1–2 business reviews per retailer each year
Represent Sushi Daily at local level
Work closely with retailers to protect brand consistency
Visit each franchise partner once per month
Record all visits in GEMBA
Gain partner trust and support their professional satisfaction
Coach partners on business optimisation
Conduct bi‑annual business reviews with follow‑up action plans
Ensure compliance with global contract agreements
Introduce new partners to retail management effectively
Sign‑off new franchise partners
Ensure training on store regulations has been completed
Support documentation creation for kiosk operations
Implement actions from Partner Survey results & CEO Listening Sessions
Conduct monthly store visits
Carry out monthly product quality checks
Coach partners on corrective measures
Ensure correct deployment of marketing campaigns
Ensure global quality and operational standards are respected
Ensure compliance and product/standards training is completed

What we offer:

Sushi Allowance
Wellbeing Allowance
Birthday Off
25 days annual leave + national holidays
6x Late Starts & Early Finishes
Health Insurance
Care Allowance

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

On-site work

KellyDeli - All Job Offers

Job Link Share:

PREMIUM

More languages and countries

+ Unlock 31694 hidden job offers

Languages

English Čeština Deutsch Ελληνικά Español Français +15

Countries

United States United Kingdom India Canada Australia +

See plans

Plans from $2.99 / month

Select Country