Regional Manager - Forecourts Job at 360 Resourcing Solutions (Southampton)

Job Description

You will inspire, coach, and create a collaborative working team within your region which delivers amazing results that can be recognised by customers, colleagues, and the Bestway Business. Your role will be to influence and support delivering the strategic business plan, day to day operational running of your stores ensuring that the corporate stores P&L is met. Developing and executing strategies to optimise the performance, profitability, and future positioning of forecourt sites (fuel stations and convenience retail locations). This includes identifying growth opportunities, enhancing customer experience, and driving innovation.

Job Responsibility

Mitigate risk by protecting Bestway with safe and secure processes for people, stock and property
Use your knowledge and experience to drive operational excellence and consistency on store standards
Ensuring stores adhere to Coco routines and processes, influence and take responsibility where change is needed to improve on these to make better
Develop Regional plans to achieve the Business strategy and take ownership of the delivery of this
Coach the leaders in your region to deliver outstanding results for their people ensuring everyone has an opportunity to get on, is trained to carry out their role both technically and behaviourally and challenged in the right way ensuring they are treated fairly so a pipeline of talent is evident for the future with a ‘spoilt for choice’ mindset
Celebrate success across your teams and continually learn from missed opportunities
Build effective relationships with internal and external stakeholders using inspirational communication, effective listening, recognition, and challenge
Focus on personal growth opportunities to continuously develop yourself
Embrace change so you oversee Successful implementation, embedding and sustaining of change initiatives
Role model the need for your team to view stores through the eyes of customers and put in place consistent customer measures that are simple to follow and track
Identify how to build relationships within the communities where your stores are situated to positively impact on the brand of Bestway
manage all customer issues and complaints within your region ensuring that learnings are taken and implemented accordingly
Using data and local knowledge you will ensure competitor activity is closely monitored, visited and action plans put in place to protect or grow sales and profit with the right proposition
Take responsibility that all property matters are logged and followed through and where required a business case is produced to support any works
Your team understand and follow HR policies

Requirements

Significant experience of motivating, developing, and managing performance of direct reports (30 plus) to inspire operational excellence across multi-sites ideally in a convenience environment
Has the ability to interact and understand others, developing new relationships and builds on existing relationships to ensure trust and mutual respect
Successfully delivers long-term strategic plans and improvement of success measures whilst managing budgets
Uses a variety of leadership skills to get the best from an individual or situation which includes coaching to stretch the performance of others
Outstanding communication, presentation, and people skills
Knowledge of food retail/off-licence and have been a remote manager
Has experience of leading change on multiple activities that have delivered sustainable change
Knowledge and Awareness of EHO and licensing guidelines, legal rules, and guidelines
Understands employment legislation
Experience of other business functions such as supply chain, finance, customer service etc.
Able to analyse data and make correct decisions to improve the business
Has experience of making proactive and reactive decision making to mitigate risk and protect a business

What we offer

22 days holiday plus bank holidays
Private medical
Company car
Pension

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Regional Manager - Forecourts

Job Description

Job Responsibility

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