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As Regional Manager – First & Last Mile, you will provide end‑to‑end leadership across New South Wales, shaping the way Australia Post delivers to customers and communities every day. This is a senior operational leadership role with accountability for safety, service performance, cost efficiency and engagement across first and last‑mile delivery operations in both metropolitan and regional environments. You’ll lead large, front-line teams through significant transformation, embedding safer, more innovative and customer‑focused ways of working. Sitting at the heart of network execution, this role plays a critical part in translating enterprise strategy, into practical, on‑the‑ground outcomes, while building the capability and culture required for long‑term success.
Job Responsibility
Lead end-to-end First & Last Mile operations across NSW, balancing service, safety, sustainability and people priorities
Drive operational performance through disciplined execution, effective operating cadence and data-led decision making
Lead the regional implementation of our transformation initiatives, ensuring adoption is practical, supported and sustained
Champion the use of digital, data and AI-enabled tools to simplify work, improve decision quality and strengthen network performance
Build leadership capability across frontline and operational leaders through coaching, feedback and development
Foster a strong safety, wellbeing and inclusion culture, ensuring compliance, risk management and continuous improvement
Requirements
A strong track record leading multi-site, geographically dispersed teams
Proven experience working constructively in industrial and consultative environments
Demonstrated capability leading large workforces through transformation and performance uplift
Relevant tertiary qualifications in operations, business or logistics/supply chain (desirable)
What we offer
The opportunity to lead a critical operational portfolio
Executive visibility and influence within a nationally significant organisation
Exposure to large-scale transformation, digital uplift and future-focused operations
Flexible working and leadership development at enterprise scale