Regional Launch & Sustainment Manager – MobileService+ (NE Region)

MobileService+ is a door-to-door service, provided by the Dealer and supported by GM, that gives retail & fleet customers the convenience they expect. The MobileService+ program is designed to help dealerships keep and build their service business by providing new service options to the customer. The Mobile Service Launch & Sustainment Manager is responsible for driving ongoing dealer success, operational consistency, and field execution for the MobileService+ program. This role supports enrolled dealers During and After launch, Launch Mobile Service Operations, helping them sustain performance, improve customer experience, and fully utilize MobileService+ capabilities across service operations. The role is focused on long-term growth and sustainment, including dealer engagement, operational coaching, support for field as the SME, issue resolution, and cross-functional coordination. This is a field-based role that is responsible for covering Dealers Northeast Region (NY, NJ, CT, PA, MA, RI, NH, VT, ME). The individual is expected to be located in their assigned Region. Extensive travel is required (75%).