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The Global Customer Hubs is the solutions partner of Customer Operations and Customer Development for the end-to-end “run” operations of Unilever. We partner with these business functions to deliver speed, agility, and efficiency in Promotional Planning & Execution, Supply Chain Planning, Order-to-Delivery, Bill-to-Cash, Master Data, and Reports.
Job Responsibility:
Lead innovations that will make our business win and grow
Handle Planning Operations in the Greater Asia region which includes Philippines and Thailand
Oversee the delivery of operations across Demand Planning, Supply Planning, Materials Planning, Import / Export Planning, DRP across the region
Be the focal point for ensuring that processes owned by the hub are run effectively and efficiently
Uphold the Global Process Model for Plan-related products
Level up capabilities of Hub Partners
Transition into Hub new scope that falls under ownership of the Global Customer Hub space
Deliver value through operational excellence
Enable growth through standardization and digital transformation
Drive maximum adoption of technology
Develop the hub into a solutions partner providing decision support through analytics and insights
Build a winning team
Lead and actively participate in the global network of hubs
Operate, develop and sustain a high performing team
Requirements:
Bachelor’s Degree in Supply Chain, Engineering, or Business/Management
2 or more years of experience working in Supply Chain management and Planning Operations is preferred
Experience in delivering day to day operations and transformation for one or more of the process streams in scope – Demand Planning, Supply Planning, Materials Planning, Import / Export Planning, DRP
Proven business/financial acumen, prior experience managing a large operational business unit
Experience is preferred in driving standardization, digital adoption, and analytics
Experience in working with and delivering through strategic partners is preferred
Experience in complex transformation programs/change management and setting up new capabilities is preferred
Experience in other related Supply Chain and Customer Operations / Logistics Pillars (Order to Cash, Make, Warehouse / Transport Management, CD Operations, Masterdata Management) is an advantage
Strategic thinker and integrator
Execution-driven
Solutions mindset
Navigating through ambiguity
Delivering through others
Nice to have:
Experience in other related Supply Chain and Customer Operations / Logistics Pillars (Order to Cash, Make, Warehouse / Transport Management, CD Operations, Masterdata Management) is an advantage