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Serve as a strategic HR partner to business leaders and management teams, providing guidance and support on all HR-related matters. • Develop and implement HR strategies, policies, and initiatives tailored to the unique needs and challenges of the retail/e-commerce industry. • Lead recruitment efforts for last-mile delivery operations, including sourcing, screening, interviewing, and onboarding qualified candidates. • Collaborate with operational teams to optimize workforce planning, staffing levels, and talent management strategies. • Provide coaching and support to line managers on performance management, employee relations, and conflict resolution. • Drive employee engagement initiatives to foster a positive and inclusive work environment, with a focus on frontline delivery teams. • Manage HR analytics and reporting to track key metrics and identify areas for improvement. • Ensure compliance with all applicable labor laws, regulations, and company policies across all locations. • Conduct regular visits to hubs, stores, and DCs to assess HR needs, address concerns, and support local management teams. • Foster a culture of continuous learning and development by facilitating training programs and skill development initiatives for employees at all levels.
Job Responsibility:
Serve as a strategic HR partner to business leaders and management teams, providing guidance and support on all HR-related matters
Develop and implement HR strategies, policies, and initiatives tailored to the unique needs and challenges of the retail/e-commerce industry
Lead recruitment efforts for last-mile delivery operations, including sourcing, screening, interviewing, and onboarding qualified candidates
Collaborate with operational teams to optimize workforce planning, staffing levels, and talent management strategies
Provide coaching and support to line managers on performance management, employee relations, and conflict resolution
Drive employee engagement initiatives to foster a positive and inclusive work environment, with a focus on frontline delivery teams
Manage HR analytics and reporting to track key metrics and identify areas for improvement
Ensure compliance with all applicable labor laws, regulations, and company policies across all locations
Conduct regular visits to hubs, stores, and DCs to assess HR needs, address concerns, and support local management teams
Foster a culture of continuous learning and development by facilitating training programs and skill development initiatives for employees at all levels
Requirements:
Bachelor’s degree in human resources management, Business Administration, or a related field. Master’s degree preferred
Minimum of 5 years of experience in HR management, with a focus on the retail or ecommerce industry
Proven track record of successfully managing HR operations, including recruitment, performance management, employee relations, and compliance
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