Regional HR Case Manager Job at Loomis UK (Newcastle)

Employee Relations Manager

The Employee Relations (ER) Manager is responsible for conducting HR investigati...

Location

Portugal , Lisbon

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Bachelor’s degree (or equivalent) and at least five years’ experience in Employee/Staff Relations or HR Investigations
Solid understanding of European employment laws and related HR practices, with awareness of employment frameworks across other ELMAC markets
Excellent written and verbal communication and presentation skills
Ability to understand and implement company policy, investigation procedures, and regulatory requirements fairly and consistently
Fluent in English

Job Responsibility

Conduct and/or lead thorough, timely, and impartial HR investigations across the ELMAC region, involving employees at all levels of the organisation. Maintain confidentiality and sensitivity to all issues, ensuring investigations are objective and respectful
Prepare professional, well-documented investigation records, including investigation plans, interview notes, and summaries
Present investigation findings to HR colleagues, Legal partners, and business leaders clearly, concisely, and objectively
Create and maintain strong relationships with key partners across the ELMAC region
Provide people leaders with expert advice and practical guidance on employee relations matters, including performance management, behavioural concerns, disciplinary and grievance issues, and conflict resolution
Partner with local HR Business Partners to provide counsel on complex employee relations issues and ensure consistency across countries
Participate in, or provide guidance for, performance, disciplinary, or termination discussions with employees and people leaders, as required
Promote a positive and productive working environment by responding to employee concerns, addressing issues proactively, and advising leadership on standard processes
Record and manage all cases accurately within Amgen’s case management systems, ensuring data integrity and chipping in to regional reporting and insights
Support the Employee Relations Regional Lead with the implementation of the regional Employee Relations Centre of Excellence (COE) model for ELMAC, contributing to the alignment and standardisation of ER processes and the continuous improvement of practices across the region

What we offer

Vast opportunities to learn, develop, and move up and across our global organization
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
Flexible work arrangements

Staff Relations Manager

In this vital role you will be responsible for providing expert employee relatio...

Location

Colombia , Bogota

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree
OR Master’s degree and 2 years of Staff Relations experience
OR Bachelor’s degree and 4 years of Staff Relations experience
Strong Human Resources background with 4+ years of experience in Employee Relations
Experience advising on performance management, discipline, and involuntary terminations of employment
Knowledge and experience of employment laws and ER practices across LATAM and the U.S.
Experience conducting internal HR investigations is desirable
Advanced proficiency in English and Spanish with excellent written and oral communication skills
Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
Experience working across different countries and cultures, with a commitment to educating oneself on cultural norms and varying laws

Job Responsibility

Provide practical and legally appropriate staff relations guidance on performance management, disciplinary action, and workplace conflict to HR partners and business leaders in LATAM, Puerto Rico and the United States
Participate in termination discussions and corrective actions with staff and leaders as needed
Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity
Determine findings of fact and violations of policy and prepare clear, concise investigation summaries and supporting documentation to support these findings
Partner with the Occupational Heath, staff and managers to analyze and respond to leaves of absence, return to work following them, and reasonable accommodation requests
Partner with local and regional HR Business Partners and Staff Relations team to ensure culturally nuanced and compliant ER practices
Track and update cases in the company’s case management system
Assist the Regional Staff Relations Lead in implementing process improvements, training, and ER best practices
Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and respectful workplace behaviors

What we offer

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Manager - HR Service Management

The Manager, HR Service Management is responsible for driving operational excell...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

9–14 years in HR Shared Services, HR Service Delivery, or HR Governance, with demonstrable experience in service management or enablement leadership roles
Bachelor’s degree or relevant experience
Advanced proficiency in ServiceNow, Workday, or other HR Service Management tools
Expertise in service governance frameworks, case management processes, and SLA management
Strong analytical capability using Excel, Power BI, or similar tools for service performance reporting
Strong service orientation and process governance mindset
Analytical and strategic thinking with operational execution focus
Exceptional stakeholder management and communication skills
Proven ability to lead through influence in a global, matrixed environment
Commitment to operational excellence and compliance rigor

Job Responsibility

Lead the end-to-end HR Service Management framework, ensuring service consistency, scalability, and adherence to defined SLAs and KPIs
Oversee case management, service catalog administration, and service taxonomy governance across key HR platforms (e.g., ServiceNow, Workday)
Drive operational alignment between regional HR delivery teams and global standards to ensure cohesive, high-quality service delivery
Partner with HR technology teams to manage system configurations, workflow optimization, and service automation opportunities
Support the definition and implementation of new service lines or operating model transitions within HR Shared Services
Govern the HR service delivery framework, ensuring compliance with enterprise policies, risk controls, and audit standards
Maintain a robust governance rhythm including service review meetings, operational scorecards, and compliance checkpoints
Oversee the documentation and maintenance of Standard Operating Procedures (SOPs), process controls, and RACI matrices
Serve as the HR governance liaison for risk, data privacy, and business continuity initiatives
Lead remediation actions and ensure timely closure of service-related incidents, risks, and audit findings

Associate, Talent Lifecycle Delivery Services

The Associate Human Resources at Amgen will provide administrative support to th...

Location

India , Hyderabad

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

2 to 6 years experience in Tier 1 HR operations, case management and Workday data administration
Strong English verbal and written communication skills that are clear and concise
Keen attention to detail and ability to accurately process transactions and data.

Job Responsibility

Provide excellent tier 1 customer experience to our stakeholders in accordance with Service Level Agreements on the initiation of HR transactions
Log and manage cases, escalations and triaging to tier 2/3 using the ServiceNow case management system
Represent HR Connect to all staff and provide, based on needs and requirements, training, presentations to staff/manager and HR
Provides support and answers to staff and managers on Global HR self service tools, HR processes, HR systems, and HR policies
Develop and maintain the knowledge database in close collaboration with the knowledge management team
Identify improvements and optimizations in Tier 0 knowledge articles
Be able to troubleshoot in more complex system inquiries and identify solutions
Support managers and HR on workday transactions, data audits and UAT support
Maintaining data confidentiality and governance
Create and run reports in Workday and Servicenow

HR MADO Technical Operations

Responsible for the design, implementation and maintenance of human resources ad...

Location

United States , San Jose

Salary:

60800.00 - 140400.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university degree or equivalent experience
Typically 4+ years related experience in compensation, benefits, finance, and/or human resources
Experience in cross-functional areas such as compensation, benefits, staffing, recruiting, or HRIT preferred
Strong level of process knowledge and expertise in back-end processes
Strong general HR knowledge
Strong communication and presentation skills
Advanced quantitative and qualitative analytical skills
Strong ability to use productivity tools, HR systems and applications
Strong project management skills including planning, execution, and implementation
Ability to recognize and effectively manage the consequences of a process

Job Responsibility

Design, implementation and maintenance of human resources administration and activities
Processes HR data according to company policy and legal requirements
Consults on HR processes and implementation
Responsible for end-to-end HR customer support throughout employee life cycle
Identifies emerging applications and recommends process improvements
Works across business, functional, and regional areas to recommend IT investments and improvements to HR tools
Implements and tracks programs to ensure records are accurate, accessible, and secure
Re-engineers processes at regional and country level
Implements, manages, and problem-solves issues for entire processes or systems
Contributes to priority projects that impact employees at country or regional level

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Regional HR Manager

This is a key role for a proactive HR professional who enjoys working regionally...

Location

United Kingdom , Scotland, South Coast, London

Salary:

Not provided

Kelly Group

Expiration Date

Until further notice

Requirements

Proven experience in a regional, multi-site HR role with exposure to PAYE, agency, and self-employed workforce models
Strong knowledge of UK employment law, including AWR, and HR best practice across different engagement types
CIPD Level 5 qualified (or equivalent)
Ability to manage complex ER cases and support managers with practical, solution-focused guidance
Highly organised, with excellent attention to detail and the ability to manage multiple priorities effectively
Proficient in using HR systems and Microsoft Office Suite
Full driving licence and willingness to travel across your region (and occasionally nationally if needed)

Job Responsibility

Serve as a trusted HR partner across multiple regional sites, developing strong relationships with local managers and teams
Oversee all HR processes for PAYE, agency, and contractors including people management and staff relations
Ensure full compliance with legislation
Provide hands-on support with disciplinary and grievance processes, absence management, and workforce engagement
Maintain accurate documentation and HR records in line with GDPR and internal audit requirements
Develop and implement localised HR initiatives and contribute to broader HR projects and strategy
Coach and develop line managers to improve confidence and capability in managing people effectively
Collaborate with central HR, Legal, Finance, and Operations to ensure aligned decision-making and strong cross-functional support

What we offer

Competitive Salary (PAYE)
Fully maintained company car and fuel card
20 Days’ Holiday + Statutory Bank Holidays
Company Pension Scheme
Cycle to Work Scheme
Employee Discount Scheme
Excellent Career Growth Opportunities
Comprehensive Training

Regional HR Professional

This is a key role for a proactive HR professional who enjoys working regionally...

Location

United Kingdom , Milton Keynes, Oxford, Luton

Salary:

Not provided

Kelly Group

Expiration Date

Until further notice

Requirements

Proven experience in a regional, multi-site HR role with exposure to PAYE, agency, and self-employed workforce models
Strong knowledge of UK employment law, including AWR, and HR best practice across different engagement types
CIPD Level 5 qualified (or equivalent)
Ability to manage complex ER cases and support managers with practical, solution-focused guidance
Highly organised, with excellent attention to detail and the ability to manage multiple priorities effectively
Proficient in using HR systems and Microsoft Office Suite
Full driving licence and willingness to travel across your region (and occasionally nationally if needed)

Job Responsibility

Serve as a trusted HR partner across multiple regional sites, developing strong relationships with local managers and teams
Oversee all HR processes for PAYE, agency, and contractors including people management and staff relations
Ensure full compliance with legislation
Provide hands-on support with disciplinary and grievance processes, absence management, and workforce engagement
Maintain accurate documentation and HR records in line with GDPR and internal audit requirements
Develop and implement localised HR initiatives and contribute to broader HR projects and strategy
Coach and develop line managers to improve confidence and capability in managing people effectively
Collaborate with central HR, Legal, Finance, and Operations to ensure aligned decision-making and strong cross-functional support

What we offer

20 Days’ Holiday + Statutory Bank Holidays
Company Pension Scheme
Cycle to Work Scheme
Employee Discount Scheme
Excellent Career Growth Opportunities
Comprehensive Training

Employee Relation Manager

Lime is seeking a dedicated Employee Relations Manager to support our teams in N...

Location

United States

Salary:

114000.00 - 175000.00 USD / Year

Lime

Expiration Date

Until further notice

Requirements

Minimum 7 years of experience in employee relations, HR, or labor law, with global experience
Strong knowledge of employment law and best practices in the US, with the ability to navigate complex, multi-country issues
Previous experience in a fast-paced, global organization is preferred
Strong interpersonal and communication skills, with the ability to influence work behaviours and build relationships at all levels of the organization
Proven expertise in stakeholder management, effectively managing relationships with senior leadership, business partners, and external parties
Experience in managing sensitive employee relations matters with a high degree of confidentiality, empathy, and professionalism
Ability to manage multiple cases and priorities, and provide strategic advice under pressure
Strong cultural awareness and the ability to adapt approaches to different countries and regions within the US
Demonstrates problem-solving and analytical skills, with a proactive approach to data gathering and root cause analysis
Possesses intellectual curiosity

Job Responsibility

Provide expert guidance on employee relations issues across all areas of the organization, including the People Team (performance management, disciplinary actions, grievances, etc.), ensuring compliance with local laws and consistency in policy application
Advise leadership on strategies to foster a positive, inclusive work environment, addressing concerns before they escalate
Lead internal investigations on workplace issues, ensuring compliance and legal review, and preparing necessary documentation with a focus on issue resolution
Proactively collaborate with our legal team and external counsel to monitor and anticipate changes in labor laws, ensuring that the company’s policies remain up-to-date and legally compliant
Provide strategic guidance on legal implications and actively manage risks in employee relations cases
Own, define, and develop key HR policies such as performance management, disciplinary processes, and related procedures, ensuring these processes are scalable and adaptable to the evolving needs of the organization
Design and deliver training on employee relations topics like conflict resolution, performance management, and compliance, targeted at HR teams and managers
Track and manage employee relations cases, reporting on trends, outcomes, and actionable insights to HR leadership to improve practices across the region
Evaluate global and region-specific approaches to employee relations, balancing cultural nuances while maintaining consistency
Own all PiP management in the US, ANZ, APAC, and Mexico, ensuring an equitable approach

What we offer

Comprehensive Health & Wellness: A choice of medical, dental, and vision plans
Company-paid life and disability insurance
Company-funded mental health benefits
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options
Access to a Health Savings Account (HSA) with a monthly company contribution
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents
Fertility and family-forming benefits
Paid Time Off: Unlimited vacation
Paid leaves
10 company holidays

Fulltime

Regional HR Case Manager

Loomis UK

Location:
United Kingdom , Newcastle ▼
Edinburgh
Glasgow
Elgin

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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