Regional Head of Solutions Implementation, HSBC

HSBC

Location:
United States, New York

Category:
Finance

Contract Type:
Not provided

Salary:

250000.00 - 300000.00 USD / Year

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Job Description:

The GTS Regional Head of Solutions Implementation is accountable for end-to-end delivery of complex Trade solutions to Commercial (CIB). The role holder will also have oversight for all Product and Channel on-boarding across GTS in Europe and Americas. Working in close collaboration with Coverage, Specialist Sales and Deal Structuring, the individual will need to be both technically savvy and commercially astute, capable of effectively managing a diverse range of functional stakeholders (i.e. Technology, Compliance, Legal, Risk etc.) across a large and geographically diverse matrix-managed organisation in order to delivery complex Open Account as part of the end-to-end Product fulfilment lifecycle. Time-to-market, Time-to-Revenue, Delivery & Commercial Risk mitigation all represent key performance metrics in the role.

Job Responsibility:

Implementation Methodologies, Tools & Techniques - drive innovation and industry best practice in the development & delivery of client implementation methodologies, tools & techniques, leveraging an ever-evolving FinTech Landscape as part of the end-to-end product fulfilment lifecycle
Programme & Change Management - promote a culture of professional, programme/project leadership in a client-facing delivery environment, with accountability for all implementation activities as part of client transition through the solutions delivery lifecycle to business-as-usual
Client Consultation – Build a truly collaborative client-solutioning model, developing the organisational expertise to facilitate the client decision-making process leveraging the optimum technology solution(s), in line with desired product and technical capabilities and overarching business strategy
SCF Supplier On-boarding – accountably for all Supplier Acquisition and On-boarding activities associated with Supply Chain Finance, relentlessly focus on individual programme and overall business performance as measured against key on-boarding /revenue KPIs
Strategy Execution – drive business strategy development and execution
represent the GTS business in key group-level strategy development initiatives as it relates to the ‘client journey’
Governance & Control - focus on the effective management of delivery, commercial & operational risk as part of deal execution and fulfilment lifecycle
Benefits Realization – constantly strive to ensure alignment between projects outcomes, clients’ business objectives and internal value-based success criteria / KPIs
Continuous Improvement - evaluate and improve the ways in which we work, leveraging the Voice of the Customer and employee feedback as part of an ongoing endeavor to maximize agility whilst driving customer satisfaction and overall business value

Requirements:

Over 10 years in a client-facing delivery environment, ideally within a global financial service organisation
Extensive global commercial banking and relationship management experience including an in-depth knowledge of the Trade & Receivables Finance business, specifically Open Account Solutions (Payables & Receivables Financing)
Experience of Supply Chain Finance Supplier Acquisition & On-boarding
Significant IT delivery knowledge and capabilities– and ideally of HSBC Trade, SCF and RF IT systems
Experience in systems architecture, operational efficiency, and client management within the context of Financial Services
Expert in Project / Programme Management and structuration of projects and initiatives
client-facing technology delivery expertise desirable
Experience building, developing, and leading a global team, whilst managing within a complex matrix environment
Be considered for Thought Leadership by industry peers
Ownership of business continuity and improvement of customer journey end to end, from acquisition through to ongoing client management
A sound knowledge of all aspects of Trade & Receivables Finance, including detailed knowledge of the trends in within Global Trade market

What we offer:

competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay
discretionary, annual awards (sometimes referred to as a “bonus”)
wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle
tailored professional development opportunities
robust Wellness Hub
welcoming, diverse and inclusive work environment
industry-leading volunteerism policy
generous matching gift program
comprehensive program of immersive Sustainability and Climate Change Initiatives
Employee Resource Groups

Additional Information:

Job Posted:
June 04, 2025

Expiration:
June 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Regional Head of Solutions Implementation

HSBC

Location:United States, New York

Category:Finance

Contract Type:Not provided