CrawlJobs Logo
Formlabs GmbH Logo Formlabs GmbH · Customer Service

Regional Head of Services EMEA & APAC

Hungary, Budapest · Job Posted December 08, 2025
Apply Position
Job Link Share

Job Description

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. Our printers are used by Google, Ford, Gillette, and New Balance, just to name a few. Founded in Boston in 2011, and reaching unicorn status in 2018, Formlabs is now valued at 2Bn dollars and is one of the leading 3D printer manufacturers in the world. We opened our Budapest office to establish key Engineering and Business teams in the region. With a dynamically-growing team of 100+ dedicated people, we're building a company so diverse that we can tackle any challenge. In support of Formlabs’ mission, to expand access to digital fabrication, so anyone can bring their ideas to life, the Services organization is tasked with ensuring the highest levels of customer support. The Regional Head of Services (EMEA & APAC) plays a critical role in the execution of this mission by representing our regional interests, driving consistent application of global strategy, and identifying opportunities for improving the business wherever possible.

Job Responsibility

  • Development of a workforce that is capable of delivering industry leading customer support, including measurement of members’ performance and contributions, motivating them to succeed, identifying and addressing obstacles that prevent them from achieving their performance objectives, and addressing performance issues
  • Management of the daily operations of the EMEA & APAC service delivery teams (direct, channel, enterprise/key account)
  • Development of programs that empower our partners to serve our customers better
  • Anticipating our partners’ support needs and proactively building a support framework
  • Achievement of SLA targets and KPIs in service delivery
  • Identification and implementation of opportunities to improve the customer experience and drive efficiency
  • Maintaining accountability for the responsible use of Formlabs funds to support team engagement and to provide a customer experience that builds loyalty to the company
  • Lead and contribute to Services, Customer team and Formlabs initiatives to improve and transform our business

Requirements

  • Have a proven track record of managing growing teams in a high performance culture
  • Have the ability to communicate effectively with team members and key stakeholders across the organization
  • Are proficient in implementing and managing change initiatives
  • Have skills to lead the team through transitions and maintain exceptional customer experience and productivity
  • Have the ability to anticipate challenges and develop strategies to overcome resistance
  • Have experience in data-driven decision-making
  • Have a strong problem-solving skills to address challenges and make strategic decisions

What we offer

  • Private health insurance with Medicare (Blue package + Hospital coverage)
  • Eyeglass reimbursement up to 70,000 HUF
  • SupportLinc: Employee Assistance Program
  • A monthly or quarterly public transportation pass for Budapest/Country
  • All You Can Move sports pass with 7000 HUF monthly allowance
  • Meals and snacks - catered lunch 3x/week
  • Unlimited 3D printing
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site
Formlabs GmbH - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Regional Head of Services EMEA & APAC

8 matching positions

Head of Field Engineering Operations

We are looking for a Director, Field Engineering Operations to join our Revenue ...
Location
Location
United States , San Francisco
Salary
Salary:
260000.00 - 300000.00 USD / Year
vercel.com Logo
Vercel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in operations, strategy, or technical program leadership supporting field engineering, solutions, or customer-facing technical organizations at high-growth SaaS companies, with at least 3 years building and leading teams
  • Demonstrated experience standing up or scaling operational frameworks for pre-sales and post-sales technical teams (e.g., Solutions Architects, Sales Engineers, Professional Services, Customer Success Engineering)
  • Proficiency in core GTM systems and architecture (e.g. Salesforce administration and architecture, including custom objects, flows, reporting, and integration with ecosystem applications)
  • Track record of building territory planning, capacity modeling, and compensation design processes for technical field teams at companies with $100M+ ARR
  • You think in systems— you can assess a Field Engineering org end-to-end, identify where the biggest operational leverage points are, and translate that into a prioritized roadmap that helps us iterate, accelerate, and scale
  • Strong analytical instincts paired with a bias toward execution— you instrument what matters, make it visible and actionable, and use it to drive operating cadences that keep teams accountable
  • Proven ability to operate as a true partner to VP-level technical leaders— someone who earns a seat at the table by translating ambiguous org-level priorities into concrete operational plans and driving them cross-functionally with Sales, Finance, Product, and RevOps
Job Responsibility
Job Responsibility
  • Own the end-to-end operational strategy for Field Engineering— designing and optimizing the processes, systems, and frameworks that enable the SA, DSE, CSE, TAM, and Professional Services teams to operate at scale and deliver measurable customer impact
  • Build, lead, and develop a high-performing Field Engineering Operations team, establishing the function as a strategic pillar within the FE organization and a trusted partner to FE leadership
  • Shape and iterate on how Field Engineering is organized and runs— driving changes to team structures, role definitions and RACI, and engagement models as the team scales, and pressure-testing those proposals with a deep understanding of people, process, and data
  • Drive capacity planning, territory design, and resource allocation across Field Engineering— ensuring alignment with GTM teams and with sensitivity to unique regional coverage models across AMER, EMEA, and APAC
  • Own the pre- to post-sales lifecycle framework, including technical win and onboarding forecasting, go-live tracking, and consumption ramp measurement— building the systems, processes and insights that give leadership visibility into customer time-to-value and FE team effectiveness
  • Define and maintain the FE metrics and reporting infrastructure— developing KPIs, dashboards, and health scoring models that provide actionable insights on team performance, account engagement, and customer outcomes
What we offer
What we offer
  • Competitive compensation package, including equity
  • Inclusive Healthcare Package
  • Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
  • Flexible Time Off
  • We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed
  • Fulltime
Read More
Arrow Right

Global Head of Partnerships

We are looking for a Global Head of Partnerships to lead, scale, and evolve our ...
Location
Location
United States
Salary
Salary:
Not provided
deel.com Logo
Deel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ Years of Experience: Proven track record in partnership leadership within a high-growth, global SaaS and Services environment
  • The "Builder" Mindset: Experience taking a function from 10 to 100
  • Leader of Leaders: Experience managing managers and scaling large, geographically dispersed teams
  • Extreme Detail Orientation: You are a "Player-Coach"
  • Global Perspective: Experience managing global mandates and understanding the nuances of building partnerships across different regions (EMEA, AMER, APAC, LATAM)
  • Executive Presence: Exceptional communication and negotiation skills
Job Responsibility
Job Responsibility
  • Architect the Global Strategy: Build and execute the multi-year roadmap for Deel’s global partnership ecosystem
  • Scale the "Machine": Evolve our partnership function into a repeatable, data-driven revenue engine
  • Lead a High-Performance Team: Direct a global, distributed team of partnership managers
  • Drive Executive Alliances: Personal ownership of Deel’s most critical, high-impact strategic relationships
  • Operational Excellence: Own the partnerships P&L
  • Product-Led Growth: Collaborate closely with Product and Engineering to ensure our platform is "built for partners"
What we offer
What we offer
  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
  • Fulltime
Read More
Arrow Right

Collections Manager

We are seeking an experienced and strategic Collections Manager to lead global c...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Finance, Accounting, or related field
  • 10-14 years O2C/AR Collections, with at least 3-5 years in supervisory/management roles (managing teams of 10-15+ FTE)
  • Deep knowledge of O2C/Account Receivable processes, dispute management, payment terms negotiation, credit management, and cash application
  • Strong stakeholder management and client relationship skills
  • Experience managing collections operations in multi-currency, multi-jurisdictional environment (APAC, EMEA, North America) preferred
  • SAP S/4HANA Collections Management experience strongly preferred
  • Proven track record of operational performance management
  • Demonstrated ability to handle escalations and navigate complex organizational dynamics while preserving client relationships
  • Financial services or professional services industry experience strongly preferred
  • Excellent analytical skills with ability to track daily cash collections and provide bi-weekly business unit reporting
Job Responsibility
Job Responsibility
  • Drive end-to-end collections performance across APAC, EMEA & North America, achieving monthly cash collection targets, reducing 60+ AR aging, and optimizing DSO
  • Lead, develop, and coach Collections Officers and Senior Officers
  • Monitor daily cash realization and deliver bi-weekly performance insights to Business Units
  • Consolidate weekly cash forecast inputs from team to support Treasury planning
  • Conduct weekly team huddles and monthly performance reviews
  • Serve as primary operational partner and single point of accountability for collection strategy
  • Collaborate with Finance Leadership to define monthly targets
  • Establish weekly operational cadence with Operations teams
  • Partner with Operations teams to enable client engagement
  • Mobilize cross-functional support to resolve complex collection barriers
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Fulltime
Read More
Arrow Right

International Strategic Partnerships Lead

The International Strategic Partnerships Lead will own Arize’s partner strategy ...
Location
Location
United Kingdom
Salary
Salary:
180000.00 - 220000.00 USD / Year
arize.com Logo
Arize
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–8 years of experience in strategic partnerships, international business development, alliances, or a related field, with a proven track record of driving revenue through partner ecosystems
  • Deep experience building and scaling partnerships in EMEA and/or APAC markets, with strong knowledge of regional partner ecosystems, buyer behavior, and cultural dynamics
  • Demonstrated track record of meeting or exceeding a pipeline quota in a partner or BD role, ideally in a technology or SaaS environment
  • Proven ability to develop executive-level relationships with global SIs, consultancies (e.g., Accenture, Deloitte, Capgemini, KPMG, PwC), cloud partners, or technology vendors
  • Experience activating cloud co-sell programs (AWS ISV Accelerate, GCP Build, Azure IP Co-Sell) in international markets
  • Strong understanding of enterprise AI/ML, data infrastructure, or cloud technology markets
  • Experience designing and executing joint go-to-market programs that generate measurable pipeline and revenue
  • Exceptional communication and negotiation skills, with the ability to influence and align stakeholders across complex, matrixed organizations
  • Strategic thinker who can operate at the 30,000-foot level while also rolling up their sleeves to execute
  • Comfortable with ambiguity and experienced in building programs in early-stage or high-growth environments
Job Responsibility
Job Responsibility
  • Own a regional pipeline quota for partner-sourced and partner-influenced revenue across EMEA and APAC, with accountability to the VP of Partnerships and alignment with regional Sales leadership
  • Define and execute Arize’s international partnership strategy, prioritizing high-impact markets and partner types that drive enterprise revenue
  • Activate co-sell motions with AWS, Google Cloud, and Azure regional partner teams, leveraging existing global relationships to generate and influence regional pipeline
  • Identify, recruit, and onboard regional systems integrators, consultancies, value-added resellers (VARs), and technology partners in key markets across EMEA and APAC
  • Build executive-level relationships with strategic partners, acting as Arize’s senior ambassador in the region
  • Develop regional joint go-to-market programs, including co-sell campaigns, co-marketing initiatives, partner-led professional services, and industry-specific solutions (e.g., financial services, healthcare, retail in key EMEA/APAC markets)
  • Work closely with the Head of Partnerships & Regional Sales Leaders and cross-functional teams (Sales, Marketing, Product, Customer Success) to align international efforts with company-wide priorities
  • Establish and manage partner enablement programs in-region — training, certification, and ongoing support to ensure partners can effectively sell and implement Arize
  • Track and report on regional partner pipeline, influenced ARR, and partnership health
  • use data to iterate on strategy and prioritize investments
What we offer
What we offer
  • Competitive equity package
  • medical
  • dental
  • vision
  • 401(k) plan
  • unlimited paid time off
  • generous parental leave plan
  • others for mental and wellness support
  • Fulltime
Read More
Arrow Right

Sales Order Processing Administrator

We are currently seeking a highly organised and detail-oriented Sales Order Proc...
Location
Location
United Kingdom , Livingston
Salary
Salary:
26000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a Sales Order Processing, Sales Support, or Administrative role
  • Strong attention to detail and high levels of accuracy
  • Excellent organisational and time management skills
  • Confident communication skills, both written and verbal
  • Proficiency in Microsoft Office (especially Excel) and CRM/ERP systems
  • Ability to work independently and as part of a team
  • Problem-solving mindset with a proactive approach
Job Responsibility
Job Responsibility
  • Accurately input and process customer orders within internal systems
  • Review orders for completeness, pricing accuracy, and delivery requirements
  • Liaise with Sales, Logistics, and Finance teams to ensure smooth order fulfilment
  • Monitor order progress and proactively resolve any issues or discrepancies
  • Maintain up-to-date customer records and order documentation
  • Communicate with customers regarding order status, lead times, and queries
  • Handle order amendments, cancellations, and returns in line with company procedures
  • Generate reports and support sales performance tracking where required
What we offer
What we offer
  • Access to discount vouchers with many high street brands
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you're in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues
  • Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism
  • Fulltime
Read More
Arrow Right

Sales Manager

Robert Half is partnering with a growing manufacturing organization to find a Sa...
Location
Location
United States , Milton
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Marketing, or a related field
  • 5+ years of experience in B2B sales, ideally within a manufacturing or industrial environment
  • Proven track record of meeting or exceeding sales goals in a competitive market
  • Strong understanding of manufacturing processes preferred and the ability to communicate technical capabilities to customers
  • Excellent communication, negotiation, presentation, and relationship-building skills
  • Self-motivated, strategic, and adaptable, with strong leadership and business development abilities
Job Responsibility
Job Responsibility
  • Develop and execute sales strategies to drive revenue growth across local and regional markets
  • Manage and grow key customer accounts while building strong, long-term client relationships
  • Partner with internal teams, including production and engineering, to align customer needs with operational capabilities, timelines, and pricing
  • Prepare forecasts, pipeline updates, sales reports, and performance metrics for leadership review
  • Lead sales efforts through prospecting, client meetings, contract negotiations, and closing new business opportunities
  • Mentor and support sales team members, helping drive accountability, performance, and overall team success
  • Represent the organization at trade shows, industry events, and customer meetings to promote services and strengthen market presence
  • Monitor market trends, competitor activity, and customer demand to refine sales approaches and identify growth opportunities
  • Fulltime
Read More
Arrow Right

Network/System Administrator III

The Air Force (AF) Special Access Program (SAP) Security Support Services (SSS) ...
Location
Location
United States , Washington
Salary
Salary:
Not provided
gTANGIBLE Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelors degree in a related area and 5-7 years of related experience or Associate degree and 7-9 years of related experience or 9-11 years of related experience without a degree
  • Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level III within 6 months of the date of hire
  • Thorough knowledge of Microsoft Windows desktop and server operating systems, Microsoft Exchange Server, and as needed RHEL operating systems administration and associated hardware
  • Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
  • Must be familiar with DoD policy as it applies to implementing and executing system and network administration
  • Working knowledge of WSUs and/or YUM patch deployment methodologies
  • Experience in effective communication and collaborating in a high performance team environment
  • Group Policy design and configuration
  • Working knowledge of virtualization as it applies to users environments, operating systems, and network appliances
  • Working knowledge and current relevant experience with PL2, PL3, and PL4 network environment systems
Job Responsibility
Job Responsibility
  • Manage COTS & GOTS products to collect, display and remediate a variety of automated system security and system operations/performance functions and metrics
  • Assist in analyzing technical risk, upon request, of emerging cybersecurity tools and processes
  • Work as part of a security incident response team as needed
  • Working technical competency in one or more supported platforms
  • Able to perform self-sustaining and work with little to no supervision
  • Lead IT ops team on day to day management and operations of Networks and implement capabilities vetted through Cybersecurity, ISSE and higher headquarters to maintain JSIG/RMF Authority to Operate and maintain Continuous Monitoring tools and processes
  • Assist during security assessments of servers/network devices/security appliances
  • Assist during security assessments with regard to accuracy and efficiency
  • Assist with Creation of operational Operations and Maintenance (O&M) checklists
  • Manage and operate monitoring tools/capabilities with the enterprise security information and event management (SIEM) and create/tailor complex event alarms/rules and summary reports
  • Fulltime
Read More
Arrow Right

B&F Supervisor (June) - W Barcelona

Ensure staff is working together as a team to ensure optimum service and that gu...
Location
Location
Spain , Barcelona
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 2 years of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Ensure staff is working together as a team to ensure optimum service and that guest needs are met
  • Inspect grooming and attire of staff, and rectify any deficiencies
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
  • Inspect storage areas for organization, use of FIFO, and cleanliness
  • Complete scheduled inventories and stock and requisition necessary supplies
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Complete work orders for maintenance repairs
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
  • Follow all company and safety and security policies and procedures
  • Fulltime
Read More
Arrow Right