Regional Head of Inflight

• Manage a team of European Bases Manager who are responsible for assisting in the day-to-day management of Inflight staff in European bases
• Streamline procedures to assure continued efficiency for Crew and management
• Responsibility for all staffing, contracts, and disciplinary issues
• Measure efficiency and report weekly on key performance indicators
• Identify and resolve local and / or individual Inflight issues etc
• Liaise with managers from different departments as required
• Work on improving processes both within the Inflight Department and onboard
• Work with other Regional Heads to ensure compliance with Ryanair’s policies and procedures
• Continual mentorship and development of a team of Inflight Managers
• Conduct base visits across Europe on a weekly basis
• Deliver comms strategy to engage Cabin Crew on the Fleet Hub platform
• Ad-hoc duties as required

• Bachelor’s degree in Business, Aviation Management, Hospitality or related field preferred
• equivalent operational/airline experience will be considered
• A highly motivated flexible individual with a disciplined outlook, demonstrated capacity for hard work and responsibility
• Fluency in English, both written and verbal
• Experience managing a team
• Strong interpersonal skills and analytical skills
• Level-headed, calm and the ability to think and respond appropriately in challenging situations
• Track record of achieving targets and reporting weekly on key performance indicators
• Ability to travel extensively across our network

Previous experience in Operations management in a large organization is desirable but not essential

• Highly Competitive salary
• Discounted and unlimited travel to over 250 destinations
• Defined Contribution Pension Scheme – Matched up to 5% or €5,000
• Death in Service Benefit – Up to 2 times of annual basic salary
• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service
• Option for up to 5 additional unpaid leave days per year
• Cycle 2 Work Scheme
• Unrivalled career progression