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Lead the Regional Global Solution Architect (GSA) team to shape enterprise AI transformation and deliver Innovation at scale for Microsoft’s largest customers. Unified Growth is a core focus—turn incubation into scalable IP through Unified and enable CSAs to drive repeatable outcomes across the Field. As the Regional Innovation GSA Leader within Core CSU, you will be the bridge between Product Group (PG) Innovation and customer value realization—owning a depth first incubation portfolio, codifying repeatable playbooks, and scaling outcomes through the Field. You will model, coach, and care for a diverse Innovation GSA community, accelerate agentic transformation, and land measurable business value across M365 Copilot, Copilot Chat, Agents, and Cloud Endpoints.
Job Responsibility:
Lead and empower a Regional Innovation GSA team
set clear expectations, OKRs, and growth plans
Foster inclusion, Innovation, accountability, and a learn-it-all mindset
Coach senior technical talent, customer leadership, and incubation craft
Partner with ABS GSA LT to influence strategy, define clear execution, and share success
Core incubation focus areas: agentic transformation, business value outcomes, proactive compete, M365 Copilot usage intensity, wall-to-wall Chat adoption
Lead disciplined rhythms: Signals → Incubation → IP Excellence → Reporting
Run time-boxed pilots with clear success criteria
share results and adoption guidance
Partner with CSU Field M2s, GBB + STU leadership, SE&O, and ATU to align motions, share wins, IP, and lessons learned
Translate customer insights into action by shaping PG roadmaps with Engineering/CxP partners
Codify best practices into VBDs and unified IP
govern portfolio quality
Scale via Unified readiness: delivery kits, bootcamps, and enablement series for CSAs
Track IP adoption and impact, Field utilization, and outcomes across Areas
Partner with Unified Success and IP excellence leadership to define priorities and accelerate Unified growth + customer outcomes
Requirements:
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
Proven people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers
Nice to have:
Extensive experience leading teams in customer success, cloud/enterprise architecture, or consulting
Proven success running incubation portfolios and scaling Innovation
Executive credibility driving CxO-level business value narratives, compete strategy, and transformation
Depth across M365 Copilot, Copilot Chat, Agents, Azure AI, and Security/Compliance/Identity
Track record and passion for landing business transformation with measurable customer and business results
Experience leading strong partnerships and influencing Sales, Marketing, and Product
Content governance (VBD/IP lifecycle), enablement programs, and CSU operating rhythms