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Regional Food Service Trainer & Coordinator

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Puma Energy

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Location:
Panama , Panama City

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job offer has expired

Job Responsibility:

  • Coordinate and supervise the daily implementation of food programs in Super 7 stores in the assigned countries
  • Ensure standardization in menu preparation, portion sizes, packaging, product display, and equipment use
  • Support new product launches, seasonal promotions, and regional menu adaptations
  • Monitor product quality, ingredient availability, and equipment maintenance
  • Analyze key performance indicators (KPIs) for the food sector by store and collaborate with local managers to improve results
  • Information system validation: Recipes, Sales Prices, and Profitability of the Prepared Food and Dispensed Beverages categories
  • Proposal for process improvements to optimize times
  • Proposal for innovations in in-store food offerings
  • Updating manuals and documentation of operational processes
  • Design and deliver practical training to store teams (Train the Trainers): Food Safety and Hygiene, Equipment Use and Cleaning, Standard Operating Procedures (SOPs)
  • Train teams on new store openings, renovations, or menu launches
  • Create visual training materials (videos, guides, posters) adapted to the local language and cultural context
  • Conduct post-training evaluations to ensure learning and correct application
  • Support in the design and creation of Annual Dealer Bootcamps

Requirements:

  • Technical or university degree in Food Technology, Culinary Arts, Nutrition, Hospitality, or related fields
  • Bilingual: Spanish-English (desirable)
  • Chef/Food and Beverage Manager
  • Regional or multi-location experience (preferred)
  • Food Handling Certification (HACCP or other recognized certification), valid in one or more of the countries covered
  • Willingness to obtain additional local certifications if necessary
  • Minimum 3–5 years of experience in food operations, with at least 1–2 years in a supervisory or training role
  • Experience working in food operations in retail or convenience stores and restaurant chains is desirable
  • Use of espresso coffee machines
  • Knowledge of BPM, standardization, food assembly, reduction of order times
  • Use of griddles, ovens, double boilers, fryers, cold tables, and other state-of-the-art equipment to be implemented in future facilities
  • Leadership, presentation, and effective training skills
  • Technical knowledge of food safety and equipment operation
  • Ability to work independently and manage multiple priorities
  • Willingness to travel frequently between countries
  • Proficiency with digital tools (Microsoft Office, POS systems, virtual training tools)
  • Influence and teaching
  • Enthusiastic, dynamic, honest, team player, strong character, and decisive decision-maker
  • Sensitivity to Customer Service
  • Responsible
  • Leading by example
  • Proactivity and commitment
  • Knowledge of the management model
  • Frequent travel to stores in Guatemala, El Salvador, Honduras, Nicaragua, and Panama (up to 60-70% of the time)
  • Occasional physical work (standing, walking, lifting moderate weights) during visits or training sessions
  • Flexible schedule, including weekends or holidays as needed for operational requirements

Nice to have:

  • Bilingual: Spanish-English (desirable)
  • Regional or multi-location experience (preferred)
  • Experience working in food operations in retail or convenience stores and restaurant chains is desirable

Additional Information:

Job Posted:
January 09, 2026

Expiration:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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