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As a Sales Field Manager, you are accountable for the business strategy, growth and development of TheFork’s activity on your perimeter. You lead a team of Sales Field and ensure performance, client success and long-term business impact.
Job Responsibility:
Act as an expert on TheFork’s pitch, products, offers, and tools
Be accountable for your team’s performance and act as the main guarantor of target achievement through daily/weekly goals, structured follow-up rituals, clear milestones, and actionable improvement plans in case of deviation
Coach and upskill sales team members on value selling, client conversations, objection handling, and negotiation
Support the team in defining and securing deployment plans to achieve their targets
Spend at least 2 days per week in the field with the team to coach and drive performance
Define and execute the business strategy for your scope (conquest)
Build and manage the annual budget and targets for your team, with the support of the Director of Sales & Customer Success
Deliver strong quantitative and qualitative insights to help your team achieve their objectives
Secure long-term business conditions for TheFork by structuring sustainable client relationships and contracts
Collaborate closely with all internal departments (CPS, Account Management, Sales Operations, etc.)
Share market, client, and sales feedback to improve internal processes and product development
Ensure consistent information sharing within teams and across TheFork
Participate actively in key external events in your market/industry
Create and lead success stories and business cases in your market
Build strategic partnerships within the ecosystem (industry associations, partners, restaurant groups, etc.)
Manage the team day-to-day to ensure performance and engagement (10 people and 1 Team Leader)
Act as a role model (forecast discipline, learning culture, client excellence, event presence)
Lead HR processes: recruitment, individual development roadmaps, performance evaluations, training needs, and development plans
Build team vision and support organizational growth (team sizing, recruitment plan, hiring process)
Requirements:
Proven experience in B2B sales management (preferably in the restaurant industry or SaaS solutions)
Strong ability to lead and manage a team to deliver business performance
Excellent command of value selling and expert sales pitching
Strong business mindset: ability to prioritize, solve problems, and perform in a challenging environment
Ability to collaborate cross-functionally and influence internal stakeholders
Strong knowledge of TheFork ecosystem (products/offers/tools) and the competitive environment (or ability to ramp up extremely fast)
Strong communication skills and leadership presence
Ability to structure and monitor deployment plans with Sales and Sales Operations
Nice to have:
Strong existing network in the restaurant/hospitality industry
Experience building partnerships (associations, groups, strategic alliances)
Experience scaling teams (recruitment, team sizing, organizational planning)
Active participation in key market events and strong external visibility
What we offer:
Lunch vouchers available for each working day
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc