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At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises. This role is responsible for overseeing Facility Maintenance (FM) and Security & Safety (S&S) operations across our regional offices. You will ensure smooth day-to-day operations, effective vendor management, and strict adherence to global and local safety and security standards. The ideal candidate will be a proactive problem-solver who can manage complex maintenance schedules and site safety programs while providing high-touch support for executive visits and corporate events.
Job Responsibility:
Oversee Facility Maintenance (FM): Manage MEP and HVAC schedules, maintain global Repair & Maintenance (R&M) logs, and serve as the primary liaison for landlords and building management
Direct Security & Safety (S&S) Operations: Administer badge access systems (S2/CCTV), manage occupancy reporting, and maintain standard operating procedures (SOPs) in line with global security standards
Lead Safety Programs: Organize safety training, conduct emergency drills, manage volunteer safety teams, and coordinate ergonomic assessments across regional offices
Support Executive Events: Partner with Workplace and IT teams to provide facilities and security support for Board of Directors sessions and high-profile onsite meetings
Manage Financials & Projects: Oversee regional FM budgets and procurement via Coupa, while contributing to office upgrades, relocations, and new site setups
Ensure Compliance: Maintain detailed incident logs, lead investigations, and support audits from InfoSec, HR, Legal, and Sales
Requirements:
3+ years of experience in Facilities, Security, or Security Systems, ideally within a fast-paced technology environment
Strong Technical Literacy: Proficiency in Excel, Outlook, Google Suite, and experience managing internal ticketing systems like Jira or ServiceNow
Hands-on Operational Skills: Deep knowledge of industry standards and federal/local regulatory requirements for workplace safety
Financial & Project Acumen: Strong budget management skills (P&L/Cash Flow) and experience with organization-wide program implementation
Exceptional Communication: An assertive yet professional style that holds vendors accountable while building trust with internal stakeholders
Global Flexibility: Ability to support global operations across time zones and travel internationally (Americas, EMEA, APAC) as needed
Nice to have:
Experience with S2 Security Systems or large-scale CCTV management
Background in managing complex, matrixed organizations with a "do whatever it takes" customer service mindset
Experience with Coupa or similar procurement platforms