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JLL Logo JLL · Real Estate

Regional Facilities Manager

United States, Waukesha 110000.00 - 140000.00 USD / Year · Job Posted February 20, 2026
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Job Description

JLL is seeking a Regional Facilities Manager to oversee integrated facilities management (IFM) operations across a multi-site portfolio in North America. This role drives operational excellence, client satisfaction, and financial performance while leveraging JLL's global platform and service capabilities. The Regional Facilities Manager is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned buildings. The position will also manage a team of Facility Management professionals. The Regional Facilities Manager will have a client-focused mindset with proven track record of relationship management. Ability to work collaboratively across JLL service lines. Strong business acumen with understanding of commercial real estate operations. Adaptability to support JLL's diverse client base and property types.

Job Responsibility

  • Manage day-to-day facilities operations for assigned regional portfolio encompassing office, industrial or mixed-use properties
  • Serve as primary facilities contact for assigned corporate clients, maintaining strong relationships and identifying opportunities for additional JLL services
  • Conduct regular client meetings, performance reviews, and strategic planning sessions
  • Support business development efforts through client referrals and portfolio expansion
  • Manage the performance and outcomes of assigned staff reporting to the position
  • Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
  • Provide overall facility services in accordance with accounts’ standard processes and procedures including application of policies and programs, coordination of information
  • Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
  • Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
  • Prepare, submit and manage facility budgets with the clients’ goals and objectives addressed, track variances and ensure smooth recovery process
  • Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts’ owned premises
  • Responsible for overall team management, staff development and planning
  • Execute staff succession and growth plans
  • Involved in compensation planning process
  • For every direct report, build actionable and measurable career development plans
  • direct report in consistent conversations regarding progress
  • Analyze operational data to drive continuous improvement and cost savings

Requirements

  • 8-10 years of experience leading Integrated Facilities Management teams/services
  • Strong leadership and relationship building skills
  • Strong interpersonal and problem-solving skills
  • Excellent verbal/written communication and presentations skills
  • Proven record of providing excellent internal and external customer service
  • Knowledge of Excel and ability to analyze data
  • Understanding commercial building systems including HVAC, electrical, plumbing, and life safety systems
  • Experience with computerized maintenance management systems (CMMS)

Nice to have

  • Bachelor’s Degree in Engineering
  • Knowledge of standard business and accounting practices

What we offer

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay
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