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Reporting to the Program Lead, HVAC & Freezer, and serving as a key member of the BioLife Facilities team, this role supports BioLife’ Plasma's mission of delivering a seamless experience for employees and donors at our centers. Through excellence in facility management, this position helps foster a positive environment that encourages repeat donor engagement.
Job Responsibility:
Managing vendor relationships for HVAC and freezer services within the assigned geography
Ensuring optimal performance of air handling and freezer systems at designated BioLife Centers and Testing Labs
Overseeing suppliers providing HVAC and freezer services, maintaining alignment and effective communication
Supporting BioLife Facilities team and center staff in HVAC and freezer operations
Develop strategies and governance with HVAC/R suppliers to enhance service quality and system functionality
Monitor and collaborate with facility management partners and critical asset suppliers for HVAC and freezer systems
Support the development and prioritization of aging asset replacement plans
coordinate related projects with the CAPEX Program Management team
Support site monitoring and troubleshooting for validated spaces, HVAC, and Freezer
Manage, review, and approve HVAC and freezer work tickets, invoices and quotes for assigned centers
Ensure program compliance with Takeda Sustainability goals and current state/federal refrigerant regulations
Assist operations with HVAC and freezer design documentation
Provide technical support to center staff and vendors to resolve equipment issues as necessary during standard working hours and after-hours
Requirements:
Bachelor’s degree in a related field OR 10 years HVAC/freezer field experience
Minimum of 5 years of experience in a similar environment
Proven vendor management and stakeholder relationship skills
Strong organizational, prioritization, and follow-up skills
Deep understanding of HVAC and refrigeration systems in a multi-site, multi-supplier environment
Ability to interpret maintenance work orders, analyze data and financial reports, and resolve technical challenges
Strong leadership and relationship-building skills with vendors and internal teams
Skilled at explaining technical concepts in a clear, concise, and approachable manner
Proficient in Microsoft Office, Outlook, data management, reporting tools, and corporate systems (e.g., Procurement, Expense Reporting)
Capable of managing vendor activities and outsourced entities with full supervision over cost, methods, and personnel
Demonstrates integrity, fairness, honesty, and perseverance
Action-oriented with a focus on operational excellence
Communicates effectively, both verbally and in writing
Promotes teamwork and alignment across cross-functional teams
Nice to have:
Bachelor’s degree with 10+ years of industry experience, or equivalent education and experience
Background in maintenance management, engineering, and operations
Knowledge of facility construction and maintenance
Extensive experience with HVAC and refrigeration equipment services
What we offer:
Medical, dental, vision insurance
401(k) plan and company match
Short-term and long-term disability coverage
Basic life insurance
Tuition reimbursement program
Paid volunteer time off
Company holidays
Well-being benefits
Up to 80 hours of sick time per calendar year
Accrue up to 120 hours of paid vacation (new hires)
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