Regional Director Job at TM Forum (London)

Job Description

The Regional Director, Europe is a critical member of our customer facing team, responsible for driving a regional strategy and providing insights to guide the overall direction of TM Forums work. The successful candidate will join a team of 4 and report into the Chief Commercial Officer and work closely with the rest of the Member Engagement & Sales team. The Regional Director is responsible for the management of some of our most important accounts in the European region and will achieve success in the role by building strong relationships through regular member meetings and discussions, understanding member challenges and priorities, and articulating how TM Forum’s proposition can deliver value and ROI.

Job Responsibility

Broaden and deepen relationships with existing members through effective communications including in-person meetings, calls, and well selected use of marketing collateral
Apply strong understanding of the telecommunications industry to promote the benefits of membership and stay abreast of industry trends that present new challenges to our members and new opportunities for the Forum
Use industry knowledge to demonstrate credibility as a trusted advisor with strong consultative selling skills
Responsible for creating and delivering a regional strategic plan that aligns with the business' commercial targets and Corporate OKRs
Lead and empower a high-performing sales team of regional Engagement Managers to cohesively deliver on the vision and mission of the region and the broader business
Support the regional team with strategic member engagement across all lines of businesses
Achieve and/or exceed quarterly and annual regional commercial targets
Successfully navigate a matrix-style organization while building strong relationships internally to foster cross-functional collaboration to achieve regional and business objectives
Work closely with the leadership community and mission leads to consistently align on regional priorities and challenges
Develop comprehensive strategic account plans for each member to unlock new opportunities and instil member value at each touchpoint
Create and maintain comprehensive records of progress within opportunities to enable accurate forecasting

Requirements

A minimum of 5 years of experience in managing large Telco/IT/Enterprise accounts
Understanding of the telecoms sector, ideally OSS/BSS knowledge
Must have strong analytical skills to track sales performance, identify trends and make data-driven decisions
Strong executive presence with extensive experience engaging with the CxO community
Strategic, forward-thinking leader
Strong organizational skills with a process-driven mindset
Ability to be agile in a fast-paced working environment
Effective Problem solver with a keen eye for opportunities and navigating challenges
Strong storytelling and objection handling skills
Must be able to adjust sales strategies and tactics based on member and industry needs
Exemplary communication and interpersonal skills

Nice to have

A good working knowledge of the OSS/BSS and IT & Operations landscape within the Communications Service Providers
A strong & proven approach to relationship management, solutions selling and closing significant deals whilst keeping sales cycles to a minimum by creating compelling events and reasons to buy
A personable and structured approach
A working knowledge of TM Forums assets would be an advantage

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Regional Director

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