Regional Director Job at ModernFi (New York)

Regional Director

ModernFi

Location:
United States , New York

Category:
Sales

Contract Type:
Not provided

Salary:

140000.00 - 180000.00 USD / Year

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Job Description:

As a Regional Director at ModernFi, you will work directly with the leadership team to grow and support our bank and credit union clients. You will play a crucial role in ensuring client satisfaction, driving product adoption, and fostering long-term relationships with our clients. Your efforts will help banks and credit unions better serve their communities, contributing to the financial health of millions of Americans.

Job Responsibility:

Lead the institution activation process, ensuring a smooth transition from sales to active usage of ModernFi's platform
Be a strategic partner to our clients, ensuring they understand and can effectively utilize all platform features
Oversee joint marketing activations with clients, coordinating between internal teams (Institution Success, Marketing, Sales) and client stakeholders
Provide ongoing support to clients, addressing inquiries and resolving issues promptly
Regularly check in on client usage, identify patterns, and proactively suggest ways to increase platform utilization
Develop and maintain strong, long-lasting client relationships, serving as the primary point of contact
Work closely with founding team and the Institution Success team to develop strategies for increasing client engagement and usage
Identify and communicate upsell opportunities based on client's strategic growth goals
Gather and communicate client feedback on the product to drive platform improvements

Requirements:

Energized by collaborating with clients and experience in a revenue-generating function
5+ years of experience in relationship management, account management or similar roles
Excellent communication and interpersonal skills for client-facing and internal interactions
Energized by meeting with key partners in person (and willingness to travel accordingly)
Proven ability to manage multiple clients and work streams simultaneously
Strong problem-solving skills and attention to detail
High level of organization and professionalism, and comfort with data-driven marketing practices
Ability to handle nebulous problems and shifting priorities with flexibility, patience, and skill
Excited by the prospect of life- and career-changing work in a startup environment
High EQ, trustworthy, and calm under pressure
Strong understanding of financial systems, markets, technology, and banking

What we offer:

Offers Equity
Offers Commission
unlimited PTO
401(k)
premium health, dental, and vision insurance
significant equity and commission

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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