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Regional Director - Southeast

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One Call

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Location:
United States

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Category:
Sales

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Contract Type:
Not provided

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Salary:

116100.00 - 191500.00 USD / Year
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Job Description:

The Regional Director is a key leadership role responsible for managing and supporting Account Managers within the Regional Accounts organization. Reporting to the VP of Regional Accounts, this role ensures the successful execution of client engagement strategies, post-implementation success, and revenue growth initiatives across regional key accounts. The Regional Director translates strategic direction into operational excellence, fosters a high-performance culture, and builds strong relationships with internal and external stakeholders to drive client satisfaction and retention.

Job Responsibility:

  • Lead, coach, and develop Account Managers
  • Serve as a key point of contact for regional clients
  • Monitor client satisfaction and post-implementation success
  • Oversee day-to-day operations of the regional accounts team
  • Identify and act on revenue leakage, panel elevation, and product extension opportunities
  • Ensure timely and accurate reporting of client performance metrics and team KPIs
  • Assist in the execution of strategic plans developed by the VP of Regional Accounts
  • Translate executive vision into tactical plans
  • Partner with internal departments (e.g., Sales, Operations, Product) to ensure seamless client service and issue resolution
  • Maintain strong relationships with external partners and clients

Requirements:

  • Bachelor’s degree in Business, Marketing, or related field
  • advanced degree preferred
  • 5+ years of experience in account management, client services, or sales leadership, preferably in the Workers’ Compensation or healthcare services industry
  • Proven experience managing teams and driving client growth initiatives
  • Proven track record in leading teams and driving meaningful client growth
  • Excellent communication skills both verbal and written
  • Strong knowledge of the Workers Compensations field and experience in organizational effectiveness and implementing best practices
  • Demonstrated leadership and vision in managing staff groups and major projects or initiatives
  • Exhibit a high degree of initiative and analytical skills to handle and solve complex problems
  • Excellent computer skills and proficient in Excel, Word, Outlook, and Access
  • Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
  • Ability to work both independently and in a team environment
  • Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply

Nice to have:

  • advanced degree preferred
  • experience in the Workers’ Compensation or healthcare services industry
What we offer:
  • Remote Work
  • Generous Time Off
  • Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
  • 401(k) matching program
  • company-paid life insurance and short and long-term disability coverage
  • Supportive Services: Colleague Assistance Program that provides free counseling and financial services
  • One Call Foundation provides colleagues financial assistance during times of unexpected hardships

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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