Regional Director of Operations Jobs

Rittenhouse Village At Michigan City

Location:
United States, Baltimore

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

155000.00 - 160000.00 USD / Year

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Job Description:

As Regional Director of Operations, you will support, lead, and direct multiple communities to achieve operational and financial success. You’ll be responsible for ensuring resident satisfaction, delivering high-quality care and services, and driving occupancy and revenue growth across your region.

Job Responsibility:

Lead operations by directing and coordinating activities in alignment with Seaton Senior Living’s goals, objectives, and policies
Communicate a clear, resident-focused vision across communities
Review annual resident satisfaction surveys and implement programs to increase satisfaction
Manage and hold Executive Directors accountable for achieving community-specific and organizational goals
Partner with Executive Directors to develop strategies that meet NOI expectations
Maximize occupancy to achieve or exceed budgeted revenue goals
Develop and execute occupancy growth plans
Review monthly financial statements
collaborate with Executive Directors to address deficiencies
Maintain awareness of competition and industry trends
Maintain a strong presence in the communities, spending the majority of your time onsite
Oversee recruitment, hiring, employee relations, and separations of community leaders in accordance with policy
Provide oversight and accountability for Executive Directors to ensure operational efficiency and financial success
Delegate authority, responsibility, and accountability appropriately across leadership teams
Lead the regional team in alignment with Seaton’s mission and values
Foster teamwork, accountability, and proactive problem-solving
Promote leadership development, best-practice sharing, and collaboration across communities

Requirements:

Bachelor’s degree in a related field required
Minimum of five years’ senior living leadership experience, including combined Sales and Operations responsibilities
Excellent written and verbal communication skills, including strong presentation abilities
Ability to analyze financial reports, performance metrics, and data to guide decisions
Proficiency with Microsoft Office (Word, Excel, Windows) and ability to adapt to technology platforms
Strong leadership and team-building skills
able to inspire and hold others accountable
Demonstrated judgment, problem-solving, and decision-making skills, with the ability to balance multiple priorities in fast-paced settings
Positive client service attitude with a commitment to resident satisfaction and organizational values

What we offer:

Comprehensive benefits package – medical, dental, vision, PTO, 401(k), and more for eligible positions
Competitive wages
Early access to earned wages before payday
Flexible scheduling options
Paid time off and Holidays (full-time)
Comprehensive benefits including health, dental, vision, life and disability (full-time)
401(k) with employer match
Paid training and professional development opportunities
Meals and uniforms provided
Employee Assistance Program

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Regional Director of Operations