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Spring Living Logo Spring Living · IT - Administration

Regional Director Of Operations

Canada, Ottawa Employment contract 110000.00 CAD / Year · Job Posted June 09, 2026
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Job Description

Spring Living Retirement Communities (springliving.ca) is a boutique, rapidly growing Canadian senior living owner/operator, who currently owns and operates retirement communities in Ontario and Quebec. The company has an ambitious growth plan to expanding through acquisition of mid-market retirement communities across Canada over the next 5 years. Spring Living’s mission is to create warm, welcoming, and secure environments for residents, foster caring connections, and provide personalized services by team members who are committed to making a significant IMPACT every day. Spring Living is the Retirement Community platform of the BAZ group; a Real Estate company that strategically acquires, develops, constructs, and repositions assets throughout North America.

Job Responsibility

  • Position each community to meet serve its market: maintain stabilized occupancy, enhance revenue and provide the optimal mix of Independent Supportive Living, Assisted Living, and Memory Care accommodation and services
  • tailered to meet evolving local trends, competition, and market demands
  • Lead the annual operating and capital budget planning for the region
  • Support the leadership teams to achieve or exceed budgeted financial and operating performance, including occupancy, revenue and expense management
  • Liaise with the Capital team to facilitate optimal deployment of capital to enhance the resident experience and build efficiency
  • Review results and key performance metrics monthly with management teams manage any variances
  • Provide leadership and mentoring to Executive Directors in implementing key initiatives to enhance the resident and team member experience
  • Support the Care and Sales leadership teams in maximizing care and services to retain residents as their needs change
  • Provide support for sales and leasing strategies
  • Monitor and constantly enhance the Spring Living brand standards at each community for optimal prospect, resident and team member experience at all times
  • Provide ongoing education, mentorship and coaching to management teams
  • Lead the due diligence and integration of newly acquired sites
  • Support the hiring and onboarding of new leaders
  • Develop and maintain excellent stakeholder relationships
  • Support the management teams in maintaining compliance with all regulatory requirements

Requirements

  • Post-secondary education
  • Minimum of 5 years' experience as Executive Director/General Manager
  • Regional operations experience in senior living in Ontario
  • Expertise in budgeting, financial assessment, and resource allocation
  • Excellent communication skills
  • Strong leadership and skills
  • Experience in guiding and inspiring a team, cultivating professional development and fostering innovation
  • Must possess a valid Ontario Driver's License, reliable transportation, and be able to travel within Ontario
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