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Bob's Discount Furniture Home Logo Bob's Discount Furniture Home · Logistics

Regional Delivery Director

United States of America, Springfield Employment contract 128000.00 - 160000.00 USD / Year · Job Posted June 03, 2026
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Job Description

The Regional Delivery Director serves as a Culture, Brand, and Customer Experience ambassador for their assigned region and across the company. This role oversees a portfolio primarily made up of Third-Party Logistic (3PL) carriers and supports the market of stores indirectly through delivery operations. Acting as both liaison and subject matter expert, the Regional Delivery Director collaborates closely with cross-functional teams, including Store Operations, DC Operations, Inventory Control, and more. This leader is accountable for meeting and exceeding financial, operational, and customer experience targets, while managing and improving people and processes. Success is rooted in transparent, positive leadership that reflects “The Bob’s Way.”

Job Responsibility

  • Serve as a Culture, Brand, and Customer Experience ambassador for their assigned region and across the company
  • Oversee a portfolio primarily made up of Third-Party Logistic (3PL) carriers and supports the market of stores indirectly through delivery operations
  • Act as both liaison and subject matter expert
  • Collaborate closely with cross-functional teams, including Store Operations, DC Operations, Inventory Control, and more
  • Accountable for meeting and exceeding financial, operational, and customer experience targets
  • Manage and improve people and processes.

Requirements

  • 7+ years of experience in transportation logistics management and retail multi-unit operations with continuous improvement achievements
  • Bachelor’s degree
  • or 15 years of equivalent experience in transportation logistics or retail multi-unit management
  • 7+ years in logistics management with demonstrated continuous improvement
  • 7+ years in multi-unit retail leadership.

Nice to have

  • Strong communication skills with ability to influence at all levels of management
  • Conflict management and motivational leadership to build a positive, high-performance culture
  • Experience negotiating contracts and managing 3PL partnerships
  • Ability to manage a 50% travel schedule while balancing office and field demands.

What we offer

  • Competitive Medical, Dental, and Vision Insurance
  • Generous PTO (vacation, personal, sick leave, holidays, and your birthday!)
  • 401(k) Profit Sharing with company match
  • Pet Insurance and company-paid Life Insurance options
  • Professional Development through tuition reimbursement, on-demand learning, and career growth pathways
  • Employee Discounts from Day 1, plus exclusive partner savings.
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