Regional Datacenter Program Manager

• Create and maintain a program to identify best practices, design process and procedure documents, and socialize those across the AMER Region
• Create lessons learned documentation, best practices, and innovations on existing process/procedures and tools to improve efficiencies and productivity in post-RNI activities
• Utilize your knowledge to train, equip, and empower local teams to build and maintain a network which will support their campus through its entire lifecycle
• Collaborate with other DC Ops Regions and global teams to align post-RNI processes and procedures globally
• Create and manage end-to-end network project plans and ensure on time delivery
• Empower a culture of safety, security, and compliance in all aspect of data center activities
• Establish and enhance strong working relationships with customers in the network space
• Collaborate directly with site management and third-party vendors at new campuses and data centers to align best practices and deliver new locations quickly and reliably
• Plan, manage, and communicate end-to-end network project plans with stakeholders and teams
• Perform day-to-day project check-in and update to manage project delivery and quality
• Identify risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution
• Work with various Engineering, Operations, Electrical and Mechanical Engineers, DC Build Managers, and Regional Technical Infrastructure Managers during project planning and execution
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

• High School Qualification or equivalent AND 3+ years of experience supporting IT equipment, related technology, or delivering server and network deployment projects in large-scale environments
• Ability to meet Microsoft, customer and/or government security screening requirements
• Ability to travel up to 25% of the time

• Bachelor’s Degree in Business, Engineering, Information Technology, Computer Science, or equivalent work experience in project or program management and/or large-scale networks
• Experience delivering large network or other IT hardware projects
• Networking certifications (e.g. CCNA, CCNP, etc.)
• Awareness of IT Service Operations fundamentals and principles. (ITIL, MOF, OLA/SLA, CSI, etc.)
• Project or program management certifications (e.g. PMI, etc.)
• At least 3 years’ project management experience across large complex, cross-functional organizations
• At least 3 years’ experience in data center-related functions for large enterprise organizations
• Must have prior experience in leading large projects end-to-end
• Experience working with network technologies including TCP/IP, LAN/WAN, Routing, and Switching

Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications