Regional Customer Relations Manager Job at 360 Resourcing Solutions (Glasgow)

Regional Sales Manager

Under limited guidance, is responsible for new business development activities w...

Location

United States , Dallas, Fort Worth

Salary:

80000.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

Bachelor's Degree or equivalent work experience
Three to five years’ experience in system selling

Job Responsibility

Meets or exceeds annual revenue budgets and operates within annual expense budgets
Identifies economic buyers within account prospects to engage, identify needs, and present Imperial’s program differentiation
Develops and implements a sales plan for each account prospect to maximize our opportunity of closing, which is consistent with company objectives
Communicates sales plans and progress to Inside Sales and Sales Support personnel in writing in a timely manner to ensure proper support of account activity
Maintains a high level of customer satisfaction with developed customers and test shops
Communicates with the Marketing department regarding new products, sales promotions, pricing, new and existing market leads, as well as our competitors' sales strategies and offerings
Develops and maintains and account record for each customer and major prospect
Escalates major issues to upper management within Imperial
Participates in the development of an annual sales and expense budget responsible for monitoring variances and reporting trends
Completes proper paperwork and reporting documents in a timely fashion as requested

What we offer

$25,000 first year bonus guarantee

Fulltime

Manager, Customer Care

The Customer Care Manager leads the Americas-based side of GoFundMe’s global Car...

Location

United States , Chicago

Salary:

96000.00 - 144000.00 USD / Year

GoFundMe

Expiration Date

Until further notice

Requirements

Mission-driven: deep empathy for customers and a passion for helping people
Leader of leaders: ability to manage, empower, and develop managers
Customer-first advocate: apply a customer-centric mindset in decision making
Operational excellence mindset: obsessed with continuous improvement, scaling processes, and creating clarity
Data-driven & analytical: comfortable utilizing data insights and driving metric results
High emotional intelligence: empathetic leader who models calm decision-making and builds trust
Skilled communicator: effective communicator with ability to influence and adapt style
Resilient & adaptable: comfortable navigating ambiguity, rapid change, and high-growth environments
Collaborative & inclusive: skilled at building cross-functional partnerships
6+ years in customer support or customer operations

Job Responsibility

Lead the day-to-day regional operations, independently making judgment calls, & strategic decisions
Co-own & strategically drive Care’s performance metric outcomes
Demonstrate extreme ownership in curating weekly & monthly KPI assessments
Constantly challenge the status quo, seeking continuous improvement in workflows, processes, & tooling
Act as a regional escalation point for high-risk or sensitive customer issues
Own recruiting efforts, alongside cross-functional partners, as it relates to region
Spearhead recurring team meetings & communications
Partner with global head to help inform Care’s global vision & strategy
Help to bring Care’s vision to life in the day-to-day
Own creation of a region-based strategy & execution for Care

What we offer

Competitive pay
Comprehensive healthcare benefits
Financial assistance for things like hybrid work, family planning
Generous parental leave
Flexible time-off policies
Mental health and wellness resources
Learning, development, and recognition programs

Fulltime

Director of Government & Customer Relations

Responsible for the local and regional government affairs and customer relations...

Location

United States , Cleveland

Salary:

147521.00 - 191777.00 USD / Year

Engage Cleveland

Expiration Date

Until further notice

Requirements

Candidate must possess a bachelor’s degree preferably in Political Science, Public Policy, Public Relations, Communications, Public Administration or a closely related field
Candidate must possess ten (10) years of experience in government affairs and/or community or public relations
Experience must include five (5) years of supervising, managing, and/or leading people, projects, and/or processes
Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines
Candidate must have the ability to fully learn the work and strategic direction of the Sewer District and communicate it to a variety of audiences
Candidate must possess effective written and verbal communication, organizational skills and decision-making abilities
Candidate must possess strong team leadership and people management skills
Candidate must possess the ability to effectively plan, coordinate, establish and maintain effective working relationships and prioritize workloads based on available resources
Candidate must possess negotiation and conflict resolution skills to address issues and opportunities for improvement

Job Responsibility

Develops and oversees the execution of strategic goals for the government affairs and customer relations functions based on the objectives of the Sewer District
Builds and maintains local and regional relationships including elected officials, government administrations, community and business stakeholders to foster two-way communications
Represents the Sewer District at events with local and regional government agencies, community stakeholders, local and national organizations
Advises all departments regarding the Sewer District’s interest in local government affairs
Facilitates internal communications between relevant departments to maintain coordinated Sewer District-wide government affairs activities
Oversees the department’s workforce development programs and student initiatives, including all associated contracts
Leads and coaches program managers as needed
Oversees customer relations communication channels for effective, seamless and targeted approach to customer contact at all levels
Monitors customer relations results and metrics
Leads, directs, supervises and coaches the department managers and staff to achieve performance goals

What we offer

Health Insurance Coverage
Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
Flexible Spending Accounts
Employee Assistance Program
Free Parking at our facilities
Corporate Discounts
active Health & Wellness Program that promotes a life/work balance

Fulltime

Customer Success Manager

As EZRA continues to grow, so does our mission to be in front of more organizati...

Location

Canada , Toronto

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

3+ years of Customer Success or related corporate experience
Experienced project manager with proven experience in a customer success role
Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity
Critical thinking skills: ability to problem solve independently and quickly
Confident, accurate and clear communicator
Self-starter able to operate in a high pressure, deadline driven, virtual environment
Ability to influence others without direct authority and, at times, challenge the status quo
Proficiency in MS Office Suite
Knowledgeable of marketing/sales messaging principles
Passionate about clients and participants needs

Job Responsibility

Delivery life-cycle client management
Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle – from post-sale to program completion and non-program related workstreams
Key point of contact for all program and delivery related questions for program sponsors across client organizations
Develop and build strong relationships with key client stakeholders
Partner with Sales to support the broader account growth strategy through program delivery
Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc.
Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery
Reporting and insights
Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided
Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps

What we offer

Your own world class coach
Friends and family coaching
2 weeks work from anywhere
Charity days
Learning and Development Budget
Weekly wellbeing hour
Flexible working hours

Fulltime

Customer Success Manager

As EZRA continues to grow, so does our mission to be in front of more organizati...

Location

United Kingdom , London

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

3+ years of Customer Success or related corporate experience
Experienced project manager with proven experience in a customer success role
Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity
Critical thinking skills: ability to problem solve independently and quickly
Confident, accurate and clear communicator
Self-starter able to operate in a high pressure, deadline driven, virtual environment
Ability to influence others without direct authority and, at times, challenge the status quo
Proficiency in MS Office Suite
Knowledgeable of marketing/sales messaging principles
Passionate about clients and participants needs

Job Responsibility

Delivery life-cycle client management
Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle – from post-sale to program completion and non-program related workstreams
Key point of contact for all program and delivery related questions for program sponsors across client organizations
Develop and build strong relationships with key client stakeholders
Partner with Sales to support the broader account growth strategy through program delivery
Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc.
Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery
Reporting and insights
Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided
Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps

What we offer

Your own world class coach
Friends and family coaching
2 weeks work from anywhere
Charity days
Learning and Development Budget
Weekly wellbeing hour
Flexible working hours

Fulltime

Customer Success Manager

As EZRA continues to grow, so does our mission to be in front of more organizati...

Location

Canada , Toronto

Salary:

Not provided

LHH

Expiration Date

Until further notice

Requirements

3+ years of Customer Success or related corporate experience
Experienced project manager with proven experience in a customer success role
Willingness to work in a fast-paced start-up environment and comfort around operating with an element of ambiguity
Critical thinking skills: ability to problem solve independently and quickly
Confident, accurate and clear communicator
Self-starter able to operate in a high pressure, deadline driven, virtual environment
Ability to influence others without direct authority and, at times, challenge the status quo
Proficiency in MS Office Suite
Knowledgeable of marketing/sales messaging principles
Passionate about clients and participants needs

Job Responsibility

Delivery life-cycle client management
Proactively manage a portfolio of Enterprise clients for the full delivery lifecycle – from post-sale to program completion and non-program related workstreams
Key point of contact for all program and delivery related questions for program sponsors across client organizations
Develop and build strong relationships with key client stakeholders
Partner with Sales to support the broader account growth strategy through program delivery
Bring together internal EZRA stakeholders to support on client needs, such as Solutions Leads, Coaching Services, Tech and Product, Finance etc.
Be the voice of the customer and provide feedback to internal teams to improve EZRA's product and delivery
Reporting and insights
Work in collaboration with Sales and rest of the account team to understand each clients' needs and priorities to optimize the reporting provided
Align monthly reporting to show client progress towards achieving objectives, sharing successes and/or raising concerns to the account team to determine next steps

What we offer

Your own world class coach
Friends and family coaching
2 weeks work from anywhere
Charity days
Learning and Development Budget
Weekly wellbeing hour
Flexible working hours

Fulltime

Customer Success Manager

You will join our global Commercial team, and champion uncovering and developing...

Location

Singapore , Singapore

Salary:

Not provided

Elliptic

Expiration Date

Until further notice

Requirements

Extensive Customer Success experience managing, retaining and leading expansion opportunities
Experience working with a broad set of customers across the region
Experience creating and working with data flow diagrams of payment schemes and architecture
Ability to understand the customer’s business model and how digital assets fit into their strategy
Ability to analyse customer usage and engagement data to identify trends and opportunities for additional services
Ability to manage difficult client relationships, such as churn or downsell conversation
Ability to evaluate customer needs and preferences in relation to pricing, product terms and conditions
Collaborative mindset, and experience working with a larger account team
Ability to address problems immediately and work across functions to solve problems
Enjoy working with pace and energy, building team spirit

Job Responsibility

Champion uncovering and developing new commercial opportunities within our base of existing customers
Manage a nominated list of customers, mainly Enterprises
Drive profitable annual contract revenue contribution and increased market share from the Elliptic solution and service portfolio
Manage the upsell sales cycle including identifying opportunities, qualifying, negotiating terms, developing custom proposals and closing upsells and renewals
Deliver profitable revenue growth and >100% net account retention for named accounts

What we offer

Competitive salary
Share Options
Holiday - 24 days of annual leave in addition to Singapore gazetted holidays
Health insurance
Personal training budget
Laptop + equipment you need
Home office allowance
Full access to Spill Mental Health Support

Fulltime

Regional General Manager

The Regional General Manager is a high-impact leadership role responsible for ov...

Location

United States , Odessa

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Hospitality Management, or a related field (preferred)
Minimum of 7–10 years of progressive experience in multi-unit restaurant management
Strong financial acumen, with demonstrated success in managing P&L statements and driving profitability
Exceptional leadership and team-building skills
In-depth knowledge of restaurant operations, including customer service, inventory management, and compliance requirements
Strong analytical skills
Excellent communication and interpersonal skills
Highly organized, with effective time-management and decision-making abilities
Willingness to travel frequently within the region
Flexibility to work evenings, weekends, and holidays as needed

Job Responsibility

Oversee daily operations across multiple restaurant locations
Monitor and analyze key performance metrics
Ensure compliance with health, safety, and legal regulations
Develop and manage regional budgets
Identify and implement strategies to optimize profitability
Recruit, train, and mentor General Managers
Champion a customer-first philosophy
Collaborate with corporate leadership to align regional operations with broader company objectives

What we offer

Competitive compensation
Performance-based incentives
Opportunities for advancement
Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Fulltime

Regional Customer Relations Manager

360 Resourcing Solutions

Location:
United Kingdom , Glasgow

Category:
Sales

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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