Regional Community Services Manager Job at Compass Associates (Reading)

Custom Service Manager

Leads customer engagement to ensure that it meets all scope, time, budget and qu...

Location

India , Bangalore

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First-level university degree
5+ years in project management or similar roles/businesses
Strong understanding of company services' operational policies, processes, and methodologies in project management
Ability to speak with depth and expertise on project management methods
Active participation in the company's PM Professions community
On the PMP certification path (preferred)
Financial management (P&L ownership, forecasting, budgeting)
Client relationship management at mid-to-upper levels
Business development and opportunity qualification
Team leadership, mentoring, and performance management

Job Responsibility

Manage customer project delivery across large or moderately complex engagements at local or sub-regional level
Handle projects with medium/high risk and medium complexity legal and commercial issues
Own project financials including P&L
ensure budgets are met or exceeded
Provide reliable financial forecasts to management
Drive business development by identifying and developing new opportunities within current projects
Support qualification and opportunity assessment for large/moderately complex deals
act as opportunity manager for medium/high risk opportunities
Build and manage client relationships, engaging mid to upper-level stakeholders
Represent the organization externally with customers and clients

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Regional Business Development Partner

The Regional Business Development Partner plays a key role in identifying and pu...

Location

Australia , Aitkenvale

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

Tertiary qualification in Business Management or a related field
3+ years' experience in business or customer service management
Proven background in customer-facing roles within values-driven organisations
Experience in cultural change and workforce capability building
Strong community engagement and relationship-building skills
Solid understanding of contemporary Disability Services and person-centred approaches
Excellent communication skills, adaptable to diverse audiences
Proactive, goal-oriented, and confident in decision-making
Skilled in managing multiple tasks, meeting deadlines, and working independently
High computer literacy and comfort with technology

Job Responsibility

Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding
Build and manage a customer pipeline and contact database
Coordinate application and onboarding documentation for new customers
Collaborate with internal and external stakeholders to ensure best practice outcomes
Establish strong relationships with customers, families, carers, service providers, and community members
Represent Aruma at networks and promotional events, sharing insights and learnings
Promote services to attract new customers and track enquiry outcomes for reporting
Identify regional opportunities and communicate them through clear reporting

What we offer

Travel allowance
Salary Packaging
Laptop & Mobile Phone
Fitness Passport
Confidential counselling through Employee Assistance Program
Salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free

Fulltime

Regional Manager - Shared Living

Lead real change across regional Victoria and Melbourne metropolitan. Lead with ...

Location

Australia , Melbourne; Regional Victoria

Salary:

Not provided

Aruma

Expiration Date

Until further notice

Requirements

7+ years leading geographically dispersed teams in regulated human services
Proven experience delivering operational or service transformation
Experience managing growth, new site launches or portfolio expansion
Strong commercial acumen, including budget management and P&L oversight
Understanding of SIL/SDA interfaces and housing partnerships
Confidence working with developers, funders and external stakeholders
Calm, values-driven leadership through complexity and change
Qualifications in disability, human services, health or management are highly regarded

Job Responsibility

Lead a diverse, multi-site portfolio across Aruma’s Home & Living services
Support experienced Service Managers
Drive regional workforce stability and capability uplift
Integrate new services and SDA partnerships
Ensure high-quality, person-centred supports aligned to NDIS Practice Standards
Deliver strong safeguarding, governance and compliance outcomes
Build strategic partnerships with SDA providers and property developers
Ensure sustainable financial performance, including full P&L accountability
Drive regional business development and local community engagement

Fulltime

Community Associate

This is a contract role with potential for a full-time opportunity based on perf...

Location

Republic of Korea , Seoul

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

Native in Korean
Customer service and/or sales experience is a plus
Must have strong verbal and written communication skills
Outstanding interpersonal and multitasking skills
Ability to remain positive in a high pressure environment and embrace constant challenges with a can do attitude
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
Passion for entrepreneurial communities
Passion and understanding of WeWork’s mission and values
Proficient in basic computer skills

Job Responsibility

Be onsite in WeWork locations every business day to host our members and guests through operating our spaces, and providing extraordinary hospitality service to our members at every stage of their experience at WeWork
Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
Ensure that your building is fully operational and processes are running efficiently
Drive growth and promotion of WeWork-provided service offerings
Take direction from the Community Lead and the Community Manager to support the Community Team as necessary
Front Desk Management: Cover the front desk during the building’s set business hours and be an on-site point of contact
Manage member requests while maintaining WeWork’s service standards
Ensure all visiting guests are in accordance with WeWork’s guest policy
Establish rapport with members and guests with the goal of building relationships
Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience

Fulltime

Area Manager - London

We are looking for an experienced and confident Area Manager to support and over...

Location

United Kingdom , London

Salary:

49000.00 - 57000.00 GBP / Year

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Significant leadership experience, ideally including area or multi-service management overseeing multiple teams
Experience managing teams within substance misuse services and/ or supported accommodation
A strong understanding of current drug policy and relevant Government strategies
A robust knowledge of CQC standards
Experience in contract and stakeholder management
The ability to manage risk and maintain service stability in a complex operational environment
An understanding of providing support services to people with multiple disadvantages
A recognised management qualification (e.g. Level 5 in Management/Leadership) or equivalent experience

Job Responsibility

Provide leadership and oversight across services in the London region
Support service managers to maintain safe, effective and high-quality service delivery
Manage operational risks and ensure services remain compliant with relevant policies and regulations
Work collaboratively with partners and stakeholders across the region
Ensure services are responsive to the needs of service users and local communities
Support teams to achieve the best possible outcomes for people accessing our services

What we offer

27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
Pension scheme with 4.5% employer contribution, matched up to 6.5%
Life assurance (3× annual salary)
Enhanced sick pay and family-friendly pay
Birthday leave and the option to buy up to 5 extra days’ annual leave
Professional fee reimbursement for relevant qualifications
24/7 online GP access and Employee Assistance Programme
Recognition and long service awards via our Way to Go and Aspirations portals
£500 Recommend a Friend bonus
Cycle to Work scheme and Credit Union membership

Fulltime

Community Associate

This is a contract role with potential for a full-time opportunity based on perf...

Location

Republic of Korea , Seoul

Salary:

Not provided

WeWork

Expiration Date

Until further notice

Requirements

Native in Korean
Customer service and/or sales experience is a plus
Must have strong verbal and written communication skills
Outstanding interpersonal and multitasking skills
Ability to remain positive in a high pressure environment and embrace constant challenges with a can do attitude
Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion
Passion for entrepreneurial communities
Passion and understanding of WeWork’s mission and values
Proficient in basic computer skills

Job Responsibility

Be onsite in WeWork locations every business day to host our members and guests through operating our spaces, and providing extraordinary hospitality service to our members at every stage of their experience at WeWork
Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
Ensure that your building is fully operational and processes are running efficiently
Drive growth and promotion of WeWork-provided service offerings
Take direction from the Community Lead and the Community Manager to support the Community Team as necessary
Cover the front desk during the building’s set business hours and be an on-site point of contact
Manage member requests while maintaining WeWork’s service standards
Ensure all visiting guests are in accordance with WeWork’s guest policy
Establish rapport with members and guests with the goal of building relationships
Anticipate member and guest needs before they arise

Fulltime

Regional Director

Senior management role key to ensuring that we build brighter futures for the pe...

Location

Ireland , Waterford, Carlow

Salary:

Not provided

Orchard Care Group

Expiration Date

Until further notice

Requirements

Social care, healthcare or equivalent primary degree to honours level that meets the criteria to be registered as a Social Care Worker with CORU
Minimum of four years’ experience, at least senior management level
Extensive experience in the disability sector, including residential care
Management experience, ideally at a regional level
Proven track record of managing teams of staff
Experience in service set-up and communication with HSE Community Healthcare Organisation (CHO) personnel is highly desirable
Proactive and independent with strong follow up skills
Competent in combining day-to-day service provision with developing and implementing strategic direction
Highly motivated by quality of service and committed to the expansion plan
Experience of working with HIQA and evidence of building positive working relationships and stakeholders

Job Responsibility

Explicitly focus on continuous quality improvement initiatives
Build and maintain relationships with a broad range of stakeholders
Develop and implement strategies for creating high-performing teams
Optimise operational efficiencies and ensure compliance with regulatory standards
Drive innovation in care solutions and actively explore opportunities to develop new services
Lead the strategic expansion plan
Meet financial targets related to the opening of new houses and effectively managing house cost centres
Emphasise operational efficiency and resource optimisation
Highlight the importance of adaptability to regional needs and challenges
Act as the primary point of contact for referrals to the service

What we offer

Competitive compensation package
Company Pension
Income Protection
Generous annual leave
Orchard Values Champion Awards
Orchard Learning Academy
Excellent staffing ratio’s
EAP Scheme
Dedicated team and access to a knowledgeable Multidisciplinary team

Fulltime

Account Manager

Based out of our Dalston Roastery, this role offers the chance to foster relatio...

Location

United Kingdom , Dalston

Salary:

32000.00 - 33000.00 GBP / Year

Allpress Espresso

Expiration Date

Until further notice

Requirements

Strong customer service and problem-solving skills
Impeccable organisational skills, able to prioritise tasks and have good time management capability
Previous experience in Sales or Account management would be beneficial but not essential
Strong admin skills
A valid driver’s license would be beneficial but not essential
Comfortable with regional travel
Strong financial acumen – be good with numbers and know your way around a spreadsheet or two
A background in coffee would be ideal (working knowledge of machinery, barista skills etc)
Passionate about hospitality and engaged in the community
A love for hospitality, experience in coffee is required with an understanding of Account Management or Sales

Job Responsibility

Building strong relationships with our customers to ensure they have all the support they need to succeed
Out on the road connecting with our café customers across the South of the UK
Preparing and monitoring sales analysis of customer performance and offering insight as well as proactive solutions for commercial success
Responsible for the onboarding process of new customers
Working closely with our Business Development, Customer Experience, Training and Technical teams to ensure our customers are set up for success
Collaborate with the Customer Experience and Finance teams to review and analyse aged debt, ensuring timely identification of overdue accounts and implementing appropriate actions in line with company credit control procedures

What we offer

Full role specific training
An employee assistance programme - supporting your mental health
Good work life balance
33 days of annual leave
Access to LinkedIn Learning
Enhanced parental leave
London Living wage and daytime working
Fully paid access to gympass
Gender affirmation leave
Vast career development

Fulltime

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Regional Community Services Manager

Job Responsibility

Requirements

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