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The Regional Clinical Operations Manager for Inpatient and Telemedicine Neurology is responsible for the oversight and operational success of neurology service lines across multiple facilities within a designated region, specifically in the states of Colorado, Idaho and Utah. This position reports to the Executive Director of Clinical Operations. This role combines strategic leadership with hands-on management to ensure the delivery of high-quality, efficient, and patient-centered neurological care; both in-person and virtually. This position serves as a key liaison between clinical teams, hospital administration, health system divisions and corporate leadership, ensuring alignment with organizational goals, regulatory compliance, and continuous performance improvement across inpatient and telehealth neurology programs.
Job Responsibility:
Oversee daily clinical operations of inpatient neurology and teleneurology programs across assigned facilities
Coordinate coverage models and staffing strategies for neurologists and advanced practice providers, and collaborate with scheduling teams to implement
Ensure smooth integration and operation of telemedicine operations in cooperation with internal and external stroke coordinators and medical directors
Monitor and analyze clinical metrics (e.g., daily volumes, CPT code distributions) to drive performance improvements
Facilitate the development and implementation of standardized protocols, workflows, and care pathways in collaboration with Medical Directors and Stroke Coordinators
Facilitate clinical case reviews and continuing education in collaboration with Medical Directors and Stroke Coordinators
Ensure compliance with federal, state, and local healthcare regulations, including CMS and Joint Commission standards
Maintain up-to-date knowledge of telemedicine regulations and licensure requirements across states within the region
Build and maintain strong relationships with hospital administrators, department heads, physicians, and nursing leadership
Represent the neurology service line with strategic planning and business development initiatives
Gather and address feedback from physicians and hospital staff to enhance service delivery
Collaborate with finance teams to monitor budgets, manage costs, and identify opportunities for operational efficiency
Support billing and coding accuracy for telemedicine and inpatient services
Travel to regional facilities (10-30%) in Kansas, Missouri and Georgia to conduct effective on-site management, collaboration, and operational oversight
Maintain availability as needed during evenings or weekends to provide team support and critical issue resolution
Actively participate in patient volume evaluations, requests and justifications for physician and Advanced Practice Provider staffing levels
Participate in provider recruitment, credentialing and onboarding activities
Identify improvements to existing processes to increase efficiency, quality, and service to customers
Other duties as assigned
Requirements:
Bachelor's degree (Required)
Master’s degree (MBA, MHA, MSN, or related) strongly preferred
Minimum of 5 years in clinical operations or healthcare management
At least 2 years of experience managing neurology or acute care services
Experience with telehealth service delivery and remote care models
Strong understanding of inpatient hospital operations and neurological care models
Proficiency with telemedicine platforms and healthcare IT systems
Excellent communication, leadership, and interpersonal skills
Ability to manage multiple sites and lead cross-functional teams
Data-driven with strong analytical and problem-solving skills
Strong presentation skills, with the ability to influence stakeholders at every level of the organization, including executive and C-level leadership
Proven experience in delivering solutions that address client and customer needs
Ability to manage multiple projects at a time while maintaining attention to detail