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The core responsibility of the of the Regional CHC Operations Coordinator is to provide support to the Regional Head, this role involves close collaboration with the regional leadership and cross-functional teams to ensure operational and strategic alignment. The role involves a variety of diverse responsibilities to support the efficient execution of sale and marketing initiatives. This is a vital role to support operational excellence.
Job Responsibility:
Data Collection and Analysis: Collate, analyse and track performance metrics (KPIs), providing actionable insights and recommendations and contributing to the execution of regional marketing and commercial strategies to achieve business objectives
Insights and Reporting: Prepare and coordinate the collection of market data to support strategic decision-making
Document Preparation: Organize and prepare complex documents using a variety of applications for business reviews and meetings. Upload marketing and medical materials into the system in collaboration with other team members. Also responsible for gathering and summarising data for special reports
Business Meetings/Events Arrangement: Arrange venues, co-ordinate schedules, equipment, catering, accommodations, and travel for participants arriving from various locations to ensure the smooth running of medium-scale events
Budgeting: Analyse, track, issue, and close purchase orders in line with the planned country budgets. Support the Regional Head in preparing expense reports by tracking budgets, monitoring resources and reporting variances
Project Resource Management: Carry out delegated activities to support the deployment and effective use of project resources. Coordinate with supply chain, regulatory, and medical departments to ensure seamless project execution
Compliance Responsibility: Complies with applicable rules, laws, regulations and guidance governing their role responsibilities
Correspondence: Prepare routine emails, minutes of meetings, and reports for approval by more senior colleagues or a senior executive
Administration: Produce, update, and provide best practice support on complex documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes
Operational Compliance: Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate
Personal Capability Building: Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching
Requirements:
Experienced practitioner able to work unsupervised
Several years of experience in a commercial or marketing support role within a healthcare or FMCG company
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