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Microsoft Corporation Logo Microsoft Corporation · IT - Administration

Regional Business Operations Program Manager

United States, Redmond 127600.00 - 229200.00 USD / Year · Job Posted July 04, 2026
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Job Description

Microsoft Cloud Operations + Innovation (CO+I) is the engine that powers our cloud services, with an infrastructure footprint that supports customers and businesses worldwide. Within DC Ops Enablement, this Business Program Manager will lead cross-functional programs that improve operational efficiency, reduce risk, and make it easier for partners and suppliers to work with Microsoft. The Business Program Manager leads end-to-end delivery of complex, cross-functional programs across the Americas datacenter portfolio. This role turns ambiguous problem spaces into structured programs with clear owners, milestones, and measurable outcomes. Success requires initiative, the ability to drive results through partners across multiple functions, and the discipline to communicate business impact clearly up and down multiple organizations. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

Job Responsibility

  • Program leadership
  • Lead the full lifecycle of assigned programs
  • Break ambiguous, undefined problem spaces into a clear program structure
  • Build and maintain integrated program plans
  • Drive execution through cross-functional partners
  • Anticipate risks and blockers early
  • Prioritize the highest-value work
  • Stakeholder and cross-functional coordination
  • Coordinate a broad set of stakeholders
  • Serve as a central point of contact
  • Build durable working relationships
  • Executive communication and reporting
  • Produce concise, executive-style communications
  • Report progress on scope, schedule, and outcomes
  • Surface issues and needed decisions proactively
  • Define and track the program metrics
  • Tooling and process improvement
  • Gather and document detailed requirements
  • Partner with tool owners
  • Design lightweight, scalable processes
  • Document processes, decisions, and lessons learned
  • Identify opportunities to simplify or automate manual steps

Requirements

  • High School Diploma or equivalent AND 6+ years of experience supporting IT equipment, related technologies, or delivering server and network deployment projects in large-scale environments OR equivalent experience
  • Ability to meet Microsoft, customer and/or government security screening requirements
  • Microsoft Cloud Background Check

Nice to have

  • Bachelor's degree in related field, MBA preferred
  • 6+ years of relevant experience with a strong analytical foundation
  • 3+ years industry experience with a focus in change management and project management processes
  • PowerPoint, Excel, PBI and tools skills
  • Thorough and detailed oriented
  • Able to manage multiple work streams and prioritize as needed
  • Strong partnering capabilities
  • Collaborative and inclusive
  • Self-starter driving best-in-class decision support
  • Comfort working at multiple altitudes
  • Good English skills

What we offer

Certain roles may be eligible for benefits and other compensation

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