Regional Business Development Partner, Aruma

Aruma

Location:
Australia, Lake Illawarra

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Regional Business Development Partner plays a key role in identifying and pursuing new business opportunities and driving customer acquisition across Aruma's Home & Living, Community, Children's Services, and Therapeutics portfolios. This role is instrumental in promoting a positive customer experience while collaborating across all areas of Aruma to implement sustainable, financially viable supports that empower people to live the life they want and choose.

Job Responsibility:

Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding
Build and manage a customer pipeline and contact database
Coordinate application and onboarding documentation for new customers
Collaborate with internal and external stakeholders to ensure best practice outcomes
Establish strong relationships with customers, families, carers, service providers, and community members
Represent Aruma at networks and promotional events, sharing insights and learnings
Promote services to attract new customers and track enquiry outcomes for reporting
Identify regional opportunities and communicate them through clear reporting

Requirements:

Tertiary qualification in Business Management or a related field
3+ years’ experience in business or customer service management
Proven background in customer-facing roles within values-driven organisations
Experience in cultural change and workforce capability building
Strong community engagement and relationship-building skills
Solid understanding of contemporary Disability Services and person-centred approaches
Excellent communication skills, adaptable to diverse audiences
Proactive, goal-oriented, and confident in decision-making
Skilled in managing multiple tasks, meeting deadlines, and working independently
High computer literacy and comfort with technology
Empathetic, customer-focused, and business-savvy
Experience in the Disability Services sector
Business development or sales experience
Strong business acumen and ability to connect with people from all walks of life

Nice to have:

Experience interpreting NDIS Plans to support tailored service delivery
Support Coordination experience, with strengths in customer engagement and planning
Ability to work across Supported Independent Living (SIL) and Flexi Home environments

What we offer:

Salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
Motor vehicle allowance
Laptop
Phone
Fitness Passport
Confidential counselling through Employee Assistance Program
Continuous learning opportunities
Work-life balance with flexible schedule
Supportive team environment
Strong operational and administrative support

Additional Information:

Job Posted:
September 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Regional Business Development Partner