Regional Business Development Partner, Aruma

Aruma

Location:
Australia, Bundoora

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Regional Business Development Partner plays a key role in identifying and pursuing new business opportunities and driving customer acquisition across Aruma’s Home & Living, Community, Children’s Services, and Therapeutics portfolios. This role is instrumental in promoting a positive customer experience while collaborating across all areas of Aruma to implement sustainable, financially viable supports that empower people to live the life they want and choose.

Job Responsibility:

Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding
Build and manage a customer pipeline and contact database
Coordinate application and onboarding documentation for new customers
Collaborate with internal and external stakeholders to ensure best practice outcomes
Establish strong relationships with customers, families, carers, service providers, and community members
Represent Aruma at networks and promotional events, sharing insights and learnings
Promote services to attract new customers and track enquiry outcomes for reporting
Identify regional opportunities and communicate them through clear reporting

Requirements:

Tertiary qualification in Business Management or a related field
3+ years’ experience in business or customer service management
Proven background in customer-facing roles within values-driven organisations
Experience in cultural change and workforce capability building
Strong community engagement and relationship-building skills
Solid understanding of contemporary Disability Services and person-centred approaches
Excellent communication skills, adaptable to diverse audiences
Proactive, goal-oriented, and confident in decision-making
Skilled in managing multiple tasks, meeting deadlines, and working independently
High computer literacy and comfort with technology
Empathetic, customer-focused, and business-savvy
Experience in the Disability Services sector
Business development or sales experience
Strong business acumen and ability to connect with people from all walks of life

What we offer:

Competitive Salary Package: Be rewarded for your hard work with an attractive salary, plus a phone and laptop
Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career
Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle, with options that put you in control
Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way
Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team
A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community

Additional Information:

Job Posted:
July 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Regional Business Development Partner