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Aruma Logo Aruma · Sales

Regional Business Development Partner

Australia, Aitkenvale Employment contract · Job Posted October 29, 2025
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Job Description

The Regional Business Development Partner plays a key role in identifying and pursuing new business opportunities and driving customer acquisition across Aruma's Home & Living, Community, Children's Services, and Therapeutics portfolios. This role is instrumental in promoting a positive customer experience while collaborating across all areas of Aruma to implement sustainable, financially viable supports that empower people to live the life they want and choose.

Job Responsibility

  • Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding
  • Build and manage a customer pipeline and contact database
  • Coordinate application and onboarding documentation for new customers
  • Collaborate with internal and external stakeholders to ensure best practice outcomes
  • Establish strong relationships with customers, families, carers, service providers, and community members
  • Represent Aruma at networks and promotional events, sharing insights and learnings
  • Promote services to attract new customers and track enquiry outcomes for reporting
  • Identify regional opportunities and communicate them through clear reporting

Requirements

  • Tertiary qualification in Business Management or a related field
  • 3+ years' experience in business or customer service management
  • Proven background in customer-facing roles within values-driven organisations
  • Experience in cultural change and workforce capability building
  • Strong community engagement and relationship-building skills
  • Solid understanding of contemporary Disability Services and person-centred approaches
  • Excellent communication skills, adaptable to diverse audiences
  • Proactive, goal-oriented, and confident in decision-making
  • Skilled in managing multiple tasks, meeting deadlines, and working independently
  • High computer literacy and comfort with technology
  • Empathetic, customer-focused, and business-savvy
  • Experience in the Disability Services sector
  • Business development or sales experience
  • Strong business acumen and ability to connect with people from all walks of life

Nice to have

  • Experience in the Disability Services sector
  • Business development or sales experience
  • Strong business acumen and ability to connect with people from all walks of life

What we offer

  • Travel allowance
  • Salary Packaging
  • Laptop & Mobile Phone
  • Fitness Passport
  • Confidential counselling through Employee Assistance Program
  • Salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
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