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We are currently seeking an Area Manager who is passionate about service excellence, team leadership, and client satisfaction. If you are proactive, professional, and possess the ability to balance friendliness with assertiveness, this role offers an exciting opportunity to contribute to our growing success.
Job Responsibility:
Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction by delivering on contractual SLAs and KPIs
Operational Leadership: Oversee the day-to-day operations across various sites, ensuring efficient service delivery by supervising team members, subcontractors, and service providers
Team Development: Lead, motivate, and develop your team, fostering a positive work environment that promotes retention and high performance
Compliance & Safety: Ensure all operations are conducted in a safe manner, in compliance with company policies, relevant legislation, and financial targets
Recruitment & HR: Assist in the recruitment and vetting process, ensuring alignment with company and client policies, and strictly adhere to all HR procedures
Coordination & Collaboration: Work closely with our People Services, Payroll, and Operations teams to maintain high standards of service delivery and client satisfaction at all sites
Requirements:
Must have the right to work in the UK
A clean driving license is essential as travel to various sites is required
What we offer:
Employee Assistance Programme (EAP)
Hastee Pay - Earnings on Demand Platform
Excellerate Superstars
Refer a Friend Programme
Cycle to Work Scheme
Company Car, Laptop and Mobile Phone also supplied