Regional Aftersales Manager - APAC

This role will be responsible for Asia-Pacific countries on a permanent basis. Reporting to the Head of After Sales, the Regional Aftersales Manager is responsible for providing business / customer service support, either remotely or hands on, to end user customers via our authorized dealer network. This role will be responsible for guiding the business to the planned business targets and any customer complaint resolution. This also include providing on-field support for any Lotus product related matters including Warranty, Customer Services, Quality, new model launches, service and recall campaigns and promotional events.