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Regional Administration Lead

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Assure

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Location:
Australia , Strathpine

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Regional Administration Lead – Empower therapists, support clients, drive excellence! In this influential role, you’ll work closely with senior leadership to deliver business objectives, strengthen clinic performance, and maintain nationally consistent operational standards. You’ll oversee and support Senior Therapy Coordinators and Therapy Coordinators, ensuring they apply ESA processes effectively and deliver an exceptional client experience every day.

Job Responsibility:

  • Work closely with senior leadership to deliver business objectives, strengthen clinic performance, and maintain nationally consistent operational standards
  • Oversee and support Senior Therapy Coordinators and Therapy Coordinators
  • Ensure clinics operate smoothly through strategic scheduling, proactive workload management, and optimising therapist productivity
  • Monitor reporting assets, complete regular file audits, oversee administration queues, and ensure accurate invoicing and billing across NDIS, Medicare and private funding streams
  • Drive quality, compliance and performance to achieve key targets, including client satisfaction, schedule efficiency and billing accuracy
  • Safeguard safety and wellbeing across clinics through adherence to WHS requirements, risk prevention and incident reporting

Requirements:

  • Minimum three years’ administration experience
  • Proven success leading administration teams
  • Highly developed organisational skills and the ability to prioritise in a dynamic environment
  • Strong communication skills and an empathetic, client‑centred approach
  • Ability to collaborate with leadership, therapists and clients
  • Demonstrated capability in delegation, scheduling and workload management
  • Relevant compliance requirements (WWCC/WVPR, NDIS Screening, Police Check, First Aid, Driver’s Licence)

Additional Information:

Job Posted:
February 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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