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The Regional Account Manager (RAM) is responsible for representing Amgen products to top tier physicians, healthcare professionals and affiliated Institutional systems, establishing product sales, and performing total strategic account management. This includes providing disease information and education to all medical professionals and affiliates that drive the treatment decision making process within academic or large scale private systems that act as a referral point within the regional geography.
Job Responsibility:
Consistently achieve quarterly sales objectives through the promotion of patient-centered disease and product education to HCPs and systems to improve patient care while adhering to corporate compliance guidelines
Implement goals of the marketing plan through execution of strategic account business plan
Demonstrated experience working in a matrix environment
Effectively use all available resources and programs including peer to peer education and cross functional partners within the company to address identified knowledge gaps
Proven experience and ability navigating, identifying and increasing opportunities through the healthcare landscape including academic institutions, IDNs, accountable care organizations and community hospital systems
Establish productive business relationships with key local, regional, and national KOLs within the geographical coverage area and assigned therapeutic areas
Promote and support the use of the company's products within the target institutions, often working with medical and scientific teams
Understand and navigate the market access landscape, including government regulations, reimbursement models, and payer trends
Identify and pursue new business opportunities within the institutional channel that impacts the institution and surrounding referral geography in a positive use manner
Monitor and analyze sales data, market trends, and competitive activities to identify areas for improvement and growth
Develops and maintains a high-level, in-depth disease and therapeutic clinical and scientific knowledge
Apply a consultative selling approach involving a highly technical, solution oriented selling technique enabling the specialist to meet the needs of healthcare professionals who treat Neuro-Immunologic patients
Complete all of the above with a strong understanding and adherence to compliance and corporate policies including appropriate documentation and reporting
Requirements:
Doctorate degree AND 2 years of collective account management experience, sales, & commercial experience
Master’s degree AND 6 years of collective account management experience, sales, & commercial experience
Bachelor’s degree AND 8 years of collective account management experience, sales, & commercial experience
Associate degree AND 10 years of collective account management experience, sales, & commercial experience
At least 3 years of in office injection/infusion sales selling a product that is a medical benefit requiring extensive coordination with patient access services
Previous experience operating in a matrix selling environment collaborating with patient services, market access, medical affairs, and reimbursement with significant focus on patient centricity
Market development / deep profiling in rare, unmet spaces experience preferred
Demonstrated success educating HCPs about complex diseases diagnosed through clinical observation involving diverse patient profiles that do not always lend themselves to simple segmentation diagnosis
Documented track record of delivering consistent, exceptional levels of performance
Proven ability to work independently in a fast-paced, highly challenging work environment
Excellent written and verbal communication skills
Strong organizational, analytical and computer skills required
Proficient in Microsoft Office
Professional, proactive demeanor
Strong interpersonal skills
Requires approximately 20-30% travel, including some overnight and weekend commitments
Nice to have:
Market development / deep profiling in rare, unmet spaces experience preferred
What we offer:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid work arrangements, where possible