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CaseGuard is a startup based in the DC area, expanding and looking for a Regional Account Representative. The ideal candidate loves talking to people, proactively solving issues and enjoys traveling to represent CaseGuard at conferences for industries such as law enforcement and government agencies. You will play a crucial role in driving our growth and increasing sales productivity.
Job Responsibility:
Communicate with customers via phone, email, and chat
Provide knowledgeable answers to questions about the product, pricing, and plans
Work with internal departments to meet customers’ needs
Recording all interactions and relevant information in the customer relationship management (CRM) system to track progress and facilitate collaboration with other team members
Manage new leads, perform demos, send quotes, follow-ups, and licensing
Identifying potential customers through research, cold calling, email outreach, networking, and other means to generate leads
Traveling and representing CaseGuard at conferences across various industries, including law enforcement and government agencies
Requirements:
1 – 3 years of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Outbound sales representatives often juggle multiple leads and tasks simultaneously. Effective time management skills are essential for prioritizing activities, meeting deadlines, and maximizing productivity
Ability to build and maintain lasting relationships with key clients and build networks within the law enforcement community, healthcare, and the private sector
Ability to anticipate future business opportunities and customer needs
Ability to commute/work hybrid: Arlington, VA, or remote
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