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Region Restaurant Leader

United States, Chicago 100000.00 - 115000.00 USD / Year · Job Posted February 21, 2026
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Job Description

High performing subject matter expert on restaurant brand standards and restaurant operations working on behalf of the Restaurant Platforms teams and, in partnership with Field Operations, to coach, verify, and drive continuous improvement of brand standards execution, food safety, customer experience, and restaurant operation controls.

Job Responsibility

  • Coach, verify and drive improvement of restaurant brand standards execution in the field including quality food preparation, full/fresh presentation and execution of the promotional sales plan and key focus items
  • Coach, verify and drive improvement in food safety in conjunction with the third party Food Safety Audits (Ecosure)
  • Coach, verify and drive improvement in the customer experience with attention to hospitality, quality, speed of service and cleanliness as measure by the Customer Experience Visits (CEV)
  • Coach, verify and drive improvement in restaurant operations controls including labor, waste and shrink to improve productivity and profitability
  • Identify opportunities to simplify operations and improve consistent execution
  • Support new restaurant growth
  • Partner with respective Area Leaders and Regional Leaders for a unified focus in the field

Requirements

  • Associates/2 Yr Degree
  • 5+ years of relevant work experience
  • 5+ years of management experience
  • Serve Safe certification
  • Valid Driver's License
  • Restaurant operations experience including managing a restaurant as well as training experience (QSR, Fast Casual or Casual Dining)
  • Financial analysis capability relating to restaurant P&Ls including sales, margin, waste, shrink, net profit
  • Knowledge of restaurant industry, foodservice best practices in hospitality, quality, speed of service and cleanliness as well as business acumen of running a complete business unit
  • Experience developing and operating delivery, order ahead and drive-thru restaurant operations
  • Proficient in a variety of software systems (Word, Excel, Outlook and Power Point) and able to adapt to new systems
  • Ability to travel, frequently and on short notice for extended periods of time, working across all day parts
  • Strong facilitation, influence and leadership skill

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