Refunds Officer - Air Tickets

As a Refund Officer at Air Tickets, Australia’s leading travel consolidation company, you will play a key role in managing customer refunds, ensuring accuracy, timelines and compliance with industry standards. This role requires specialist knowledge of airfares and airlines refund policies as well as the ability to assist travel agents in interpreting fare rulings and refunds procedures. Drawing on your specialist knowledge and skills you will calculate and process refunds on all types of airline documentation.